Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Director of Social Services
JG Alexander Nursing Center
Union, MS
05.2021 - Current
Reviewed intake documents to determine eligibility for services.
Conducted assessments of clients' needs and developed individualized plans of care.
Coordinated with community partners to ensure access to appropriate resources for clients.
Maintained accurate records for all cases as required by state law or agency policy.
Ensured compliance with all relevant laws, regulations, policies and procedures related to social services field.
Managed resident admissions and discharge and referrals to other facilities, home health agencies and hospice based on resident and family needs, preferences and resources.
Adult Admissions Coordinator
JG Alexander Nursing Center
Union, MS
05.2021 - Current
Reviewed, evaluated and processed applications for admission.
Ensured compliance with applicable federal, state, and institutional regulations..
Coordinated visits for prospective residents and their families.
Confirmed all insurance benefits met standards of admissions as dictated by policy.
Provided exceptional customer service during phone and email interactions with prospective residents and their families, addressing concerns promptly and professionally.
Developed and maintained courteous and effective working relationships with hospitals, home health companies, physicians, and the public.
Managed admissions processes for incoming/outgoing residents, promptly collecting and processing necessary documents.
Sales Representative/ Gym Floor Attendant
ATC Fitness
Southaven
09.2017 - 10.2018
Greeted members and prospective clients
Maintained monthly sales quotas.
Oversaw and enforced all policies and training procedures
Organized orientation and continued employee development, Effectively managed allotted monthly labor and scheduled allowances.
Enforced all safety and FDA regulations.
Managed and approved payroll on a biweekly basis.
Maintained strong composure in a fast-paced environment.
Followed corporate regulated operational duties.
Processed payments and handled customer accounts in POS.
Resolved client conflicts.
Cosmetologist
New Cut Salon
Olive Branch
06.2015 - 10.2018
Full management of the promotion of my skillset as a cosmetologist
Including but not limited to, scheduling and servicing my clients as well as assisting with front desk operations, continuing education and the promotion of the salon.
Pharmacy Technician
Walgreens
Memphis
07.2012 - 01.2014
Worked alongside the pharmacist to help prepare and give out prescription medication
Including but not limited to, assisting customers over the phone and in person, processing insurance claims, and staying up to date on any changes with HIPAA pharmacy policies.
NA at Acquired Brain Injury Transitional Rehab Service Princess Alexander Hospital, Department of Nursing Redland HospitalNA at Acquired Brain Injury Transitional Rehab Service Princess Alexander Hospital, Department of Nursing Redland Hospital
Deputy Director, Dept. of Education, Training, and Research at Alexander T. Augusta Military Medical CenterDeputy Director, Dept. of Education, Training, and Research at Alexander T. Augusta Military Medical Center