Lana Chandy
Sacramento,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level job title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Service Delivery Associate
Amazon
11.2024 - Current
- Loaded and unloaded cargo to sustain integrity of goods delivered.
- Transported and delivered items to clients or businesses safely.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Maintained thorough documentation of all service-related activities, ensuring accurate record-keeping for future reference or audits.
- Ensured compliance with company policies and procedures while delivering high-quality customer service experiences.
- Assisted in developing training materials to improve team skills related to excellent service delivery.
- Improved service delivery by streamlining processes and implementing efficient workflows.
Caregiver
Fair Oaks Estates
06.2022 - 10.2023
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
Retail Sale Associate
Shop Heroic
01.2021 - 02.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Greeted customers and provided outstanding customer service.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
High School - undefined
Florin High School
Sacramento, CASkills
- Resource Allocation
- Vendor Management
- Decision Making
- Incident Management
- Service level agreement management
- Teamwork
Timeline
Service Delivery Associate
Amazon
11.2024 - Current
Caregiver
Fair Oaks Estates
06.2022 - 10.2023
Retail Sale Associate
Shop Heroic
01.2021 - 02.2022
High School - undefined
Florin High School