Lana Fakhoury
Riverside,CA
Summary
Graduate student in Educational Psychology with extensive experience in crisis intervention and emotional support. Conducts thorough risk assessments and safety planning, effectively connecting diverse individuals to vital resources. Demonstrates strong interpersonal and communication skills while providing compassionate, culturally responsive care in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Research Intern
UCR Center for Early Childhood Education (Dr. Wu Lab)
01.2025 - Current
- Conducted developmental observations and assisted with child assessment procedures to evaluate child growth.
- Engaged with children and families at research sites to support data collection.
- Collaborated with research teams to implement evidence-based practices and improve family-centered services.
- Supported research on early childhood development and family engagement to inform program enhancements.
- Assist with data collection, coding, entry, and secure data management.
Volunteer Crisis Counselor
Crisis Hotline
01.2024 - Current
- Provide emotional support and crisis intervention to individuals experiencing emotional distress.
- Conduct risk assessments and assist with safety planning.
- Utilize active listening, empathy, and de-escalation techniques during crisis situations.
- Maintain accurate and confidential documentation of client interactions.
- Connect individuals with community resources and mental health services when appropriate.
- Support individuals from diverse backgrounds experiencing mental health challenges.
Community Representative
UCLA Housing
01.2023 - 01.2025
- Facilitated community-building programs promoting student well-being and belonging.
- Supported conflict resolution and wellness initiatives within residential communities.
- Assisted students in accessing campus resources and support services.
- Fostered inclusive and supportive environments for diverse student populations.
Intern
UCLA Student Wellness Department
01.2024 - 06.2024
- Supported the development and implementation of student wellness initiatives.
- Provided peer-based emotional support and resource referrals.
- Assisted with outreach efforts focused on mental health and student well-being.
- Collaborated with staff to promote health education and prevention programs.
Medical Assistant
Elite Cardiology
01.2023 - 01.2024
- Conducted patient intake, collected detailed medical histories, and recorded vital signs.
- Maintained HIPAA-compliant documentation and electronic patient records.
- Communicated effectively with patients experiencing health-related stress and concerns.
- Coordinated scheduling and supported daily clinical operations.
- Demonstrated strong attention to detail and confidentiality in a healthcare setting.
Peer Counselor
Chaffey College
01.2022 - 01.2023
- Provided confidential peer support and guidance to students.
- Assisted students with academic planning and navigating campus resources.
- Demonstrated active listening, empathy, and problem-solving skills.
- Connected students with counseling, academic, and community support services.
Education
M.A./M.Ed. - Educational Psychology
University of California, Riverside
Riverside, CA06-2027
B.A. - Psychology, Minor in Global Health
University of California, Los Angeles
Los Angeles05-2025
A.A. - Psychology
Chaffey College
12-2023
Skills
- Literature Reviews
- Data Collection and Coding
- Qualtrics
- SPSS
- Microsoft Excel
- Statistical Interpretation
- Research Presentations
- IRB Compliance
- Data Management
- Crisis Intervention
- Suicide Risk Assessment
- Safety Planning
- Crisis De-escalation
- Active Listening
- Emotional Support
- Case Documentation
- Community Resource Referral
- Cultural Responsiveness
- HIPAA Compliance
- Conflict Resolution
- Communication
- Team Collaboration
- Leadership
- Organization
- Microsoft Office Suite
- Data Entry
- Time Management
- Emotional support
- Crisis intervention
- Hotline management
- Behavioral health
Research Skills
- Literature Reviews
- Data Collection and Coding
- Qualtrics
- SPSS
- Microsoft Excel
- Statistical Interpretation
- Research Presentations
- IRB Compliance
- Data Management
Languages
Arabic
Limited
Timeline
Research Intern
UCR Center for Early Childhood Education (Dr. Wu Lab)
01.2025 - Current
Volunteer Crisis Counselor
Crisis Hotline
01.2024 - Current
Intern
UCLA Student Wellness Department
01.2024 - 06.2024
Community Representative
UCLA Housing
01.2023 - 01.2025
Medical Assistant
Elite Cardiology
01.2023 - 01.2024
Peer Counselor
Chaffey College
01.2022 - 01.2023
M.A./M.Ed. - Educational Psychology
University of California, Riverside
B.A. - Psychology, Minor in Global Health
University of California, Los Angeles
A.A. - Psychology
Chaffey College