Lana Gregory

• Assign/Plan loads to approximately 105 active DOT drivers, route and monitor freight movement to provide safe, on-time service and meet customer requirements.
• Maintain company safety culture to include daily driver safety messages, monthly driver safety briefings, quarterly driver training and annual reviews.
• Perform administrative functions to include new driver on-boarding processes, payroll, driver counseling, accident/incident reviews and other safety reports; monitor and review driver attendance.
• Build and maintain positive professional relationships with drivers and safe, reliable outside carriers to ensure seamless new carrier set-up, minimize turnover and maximize ongoing productivity.
• Manage inventory, assets, customer pools and/or assignment of drivers to balance equipment in the market.
• Facilitated smooth collaboration between departments through clear communication channels.
• Analyzed and reported on key performance metrics to senior management.
• Interacted well with customers to build connections and nurture relationships.
• Coordinated travel and accommodations for driver rescues.

Company Overview: Third Party Administrator (Company moved its Operations to New York)

• Responsible for all new hire, remedial, and advanced DOT and OSHA Compliance Training for a 66-employee staffed OHS Department
• Process Management: departmental DOT industry expert - supervise, instruct and coach all employees and management in compliance communications for all modes of transportation
• Project Management: complete and over-see time-sensitive project directives: establish, assign, update, and deliver internal training and material resources through PowerPoint format and voice instructional video
• Review, revise, update internal and external industry and vendor system instructional materials
• Provide client and clinical instruction and compliance direction as a third-party administrator (TPA)