Lana Haynie
Gadsden,AL
Summary
Reliab enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
36
36
years of professional experience
Work History
Care Giver Private
Steve King
09.2019 - 01.2021
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained clean, safe, and well-organized patient environment.
- Administered medication as directed by physician.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Director, Rural Transportation
Etowah County Commission
06.1989 - 06.2015
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Established departmental performance goals and provided feedback for underperforming areas.
Chief Clerk, Etowah County Commission
Etowah County Commission
06.1989 - 06.2015
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Processed documents and materials to disseminate information to appropriate parties.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Issued invoices and followed up on outstanding payments to remind clients to pay on time.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
- Produced high-quality communications for internal and external use.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
Pharmacy Clerk
Revco
01.1985 - 06.1989
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Confirmed customer information and insurance eligibility for prescriptions.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Stocked shelves with medications and other pharmacy items for consistent availability.
Education
General
Jacksonville State University
Jacksonville, ALSkills
- Time Management
- Case Management
- Community Activities
- Direct Patient Care
- Overseeing Transportation
- DOT Requirements
- Safe Transportation
- Federal Contracting
- Calendar Management
- Accounts Payable and Accounts Receivable
- Billing and Invoicing
- Documentation and Recordkeeping
- Handling Payments
- Verbal and Writing Communication
Timeline
Care Giver Private
Steve King
09.2019 - 01.2021
Director, Rural Transportation
Etowah County Commission
06.1989 - 06.2015
Chief Clerk, Etowah County Commission
Etowah County Commission
06.1989 - 06.2015
Pharmacy Clerk
Revco
01.1985 - 06.1989
General
Jacksonville State University
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