Summary
Overview
Work History
Education
Skills
Timeline
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Lana Jabara

Cedar Park,Texas

Summary

Professional, successful, and results-oriented leader in retail management. High-level, energetic leader who is effective at people management and development, as well as obtaining strong results, which support company initiatives, objectives, and goals. Successful in training, coaching and building effective teams that are focused on a selling culture and providing exceptional customer service along with strong organizational skills.

Performance-oriented Sales Leader offering exceptional record of achievement over multi-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Overview

14
14
years of professional experience

Work History

Visual Sales Manager

The Container Store
12.2021 - Current
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning in top 5 volume location of $15M+.
  • Directed product training, consumer and branding awareness to raise productivity and revenues.
  • Planned, directed, coordinated and assigned manpower to effectively meet production requirements related to inventory management, merchandising, and truck unload proficiency; Avg truck size 2800 cube/ 11,000 units
  • Hired and maintained visual merchandising team of apx 18-20 permanent employees, and 2 FT Visual Leads, as well as increasing staff in seasonal timeframes to meet business and productivity needs.
  • Demonstrated effective leadership through coaching and productivity goals, such as "keeping pace to time" while celebrating achievements.
  • Oversaw daily production to ensure timely and efficient merchandise delivery to designated locations, maintaining a strong sense of urgency and fostering a high-energy work environment.
  • Partnered with GM weekly in store walkthrough to assess inventory needs, submit inventory request, and review product placement to drive sales.
  • Collaborated with FT visual leads to strategically plan, review and execute campaign set ups, merchandise signing/placement, and key floor set changes.
  • Analyzed key product reports to drive data-informed decisions on inventory management, including adjusting stock levels and initiating holds on overstocked items.
  • Led sales floor operations by driving performance through effective selling behaviors, KPI management, clear communication, and active team engagement.

Associate Manager-Visual & Omni Operations

Pottery Barn
02.2020 - 11.2021
  • Led visual floorset planning; communicate, partner, and oversee floorset execution with Assistant Visual Manager.
  • Conducted weekly markdown execution- sales floor & stockroom.
  • Analyzed business performance to align visual operations with sales goals.
  • Performed monthly store audits and reported results to leadership to strengthen compliance.
  • Directed fulfillment processes across order pickup, outbound shipping, and ship-to-store services.
  • Coached team on productivity, visual execution, fulfillment, and stockroom standards.
  • Maintained stockroom organization, compliance, and inventory accuracy with the Assistant Ops Manager.
  • Executed quarterly cycle counts to ensure precise inventory management.
  • Partnered with the GM to optimize payroll allocation and workload planning.
  • Collaborated with the GM to assess, recognize, and motivate top talent.
  • Consistently exceeded personal goals in SPH, credit card enrollments, and loyalty sign-ups.

General Manager

The Container Store
05.2018 - 01.2020
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Developed and implemented strategies to increase sales and profitability and exceeded KPI goals set by the organization.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Led efforts for recruiting, interviewing, hiring, and onboarding new employees.
  • Collaborated with management team to ensure the development of each employee-focusing on the employee’s opportunities and goals, as well as on-going training development with a focus on our solutions-based selling approach.
  • Accountable for development of the designs team and all aspects of the Custom Closets business.
  • Actively engaged with the team on the sales floor through observation, conversation and coaching as well as demonstrating The Container Store’s selling philosophy, accomplishing customers projects, and introducing Custom Closets.
  • Consistently communicated with area and district director and actively participated in weekly market calls.
  • Led weekly planning meetings and department walkthrough, to assess financial performance and stability, merchandise needs, and customer engagement goals.
  • Oversaw all company initiates and directives.

Sales/Visual Sales Manager

The Container Store
12.2013 - 05.2018
  • Top 5 volume store-$15M+.
  • Facilitates and leads a weekly Visual Planning meeting with FT Visual direct reports, Inventory Coordinator, and Operations Manager.
  • Accountable for hiring, training, and developing staff. Effectively leading the Merchandise Processing efforts and stockroom organization. Along with unloading, sorting, transporting, staging product, and preparing the product for merchandising.
  • Managed time specific projects with a set start and end date.
  • Strong visual awareness and attention to detail.
  • Developed Visual Sales awareness among the entire team, coached employees on driving sales, service, and accomplishing customer projects/ solutions.
  • Weekly Merchandise, Props, Sign, and Photogram Walkthroughs with FT Visual Sales Leads.
  • Accountable for all campaign set-ups, new product, department reworks, and Photogram compliance. Weekly meetings with FT Visual Sales team to review upcoming tasks and assign tasks for accountability.

Gallery Store Leader

RH (Restoration Hardware)
06.2011 - 06.2013
  • Oversaw the daily operations of retail RH location with volume of $8.5M.
  • Achieved $2M in additional sales, exceeding revenue goals through strategic clientele initiatives.
  • Recruited employees with design expertise, including an Exempt Designer for in-home visits.
  • Supported in-home visits as Project Coordinator alongside the Designer.
  • Trained and coached staff on clientele fundamentals to strengthen customer relationships.
  • Built partnerships with trade professionals and interior designers, hosting meet-and-greet events and providing early access to new products and services.

Store Manager Leadership Experience

Eddie Bauer

Store Manager Leadership Experience

Levi’s Brand

Store Manager Leadership Experience

Gap

Education

Wichita State University
Wichita, KS

Skills

  • Trend Awareness
  • Customer Engagement
  • Strategic Agility
  • Talent Development
  • Servant Leadership
  • Data-Driven Decision Making
  • Performance Tracking
  • Promotional Planning
  • Merchandise Display
  • Brand Representation
  • Sales Forecasting
  • Report Analysis

Timeline

Visual Sales Manager

The Container Store
12.2021 - Current

Associate Manager-Visual & Omni Operations

Pottery Barn
02.2020 - 11.2021

General Manager

The Container Store
05.2018 - 01.2020

Sales/Visual Sales Manager

The Container Store
12.2013 - 05.2018

Gallery Store Leader

RH (Restoration Hardware)
06.2011 - 06.2013

Store Manager Leadership Experience

Eddie Bauer

Store Manager Leadership Experience

Levi’s Brand

Store Manager Leadership Experience

Gap

Wichita State University

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