Lana Johnson
New Strawn
Summary
Municipal administration professional with comprehensive understanding of city governance and clerical functions. Proven ability to manage records, support legislative processes, and handle public inquiries efficiently. Team-oriented, adaptable, and reliable in delivering consistent results. Skilled in document management, public communication, issuing licenses and problem-solving.
Overview
6
6
years of professional experience
Work History
City Clerk
City of New Strawn
09.2020 - Current
- Manages city records, ensuring timely updates and accurate documentation for public access.
- Provides exceptional customer service when responding to inquiries from residents and visitors regarding city services or policies.
- Assists in the preparation of annual budgets.
- Coordinates city council meetings, ensuring smooth proceedings and effective decision-making processes.
- Enhanced transparency by regularly updating the city''s website with relevant information on meetings, events, and announcements.
- Maintains professional relationships with constituents, addressing concerns and providing information on local government operations.
- Performs routine data entry or document management.
- Processes payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Responds to requests for information from public, other municipalities or state and federal legislative offices.
Office Assistant
PBP Management Group - NRCS
10.2018 - 09.2020
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
Education
High School Diploma -
Garnett High School
Garnett, Kansas05-1985
Skills
- Problem-solving
- Money handling
- Researching skills
- Document management
- Records management
- Legal compliance
- Meeting coordination
- Customer service
- Attention to detail
- Office administration
- Data entry
- Public service
Timeline
City Clerk
City of New Strawn
09.2020 - Current
Office Assistant
PBP Management Group - NRCS
10.2018 - 09.2020
High School Diploma -
Garnett High School
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