Lana Joiner

I have worked for Dr. Richardson 27 years now. He became sick in 2017 after a chronic illness. I left my current position as his office nurse for Ortho Ga to care for him.

• Developed strong rapport with patients and their families, fostering trust and open communication during sensitive medical situations.
• Improved patient experience by providing compassionate and attentive nursing services in a busy office setting.
• Assisted in maintaining a clean and organized office environment by performing housekeeping tasks such as disposing of biohazardous waste, sanitizing exam rooms, and restocking supplies as needed.
• Supported new employees during orientation periods by serving as a knowledgeable resource on office policies, procedures, documentation requirements.
• Assisted with minor surgical procedures, ensuring proper sterilization techniques and adherence to safety protocols.
• Served as a liaison between patients and healthcare providers, facilitating clear communication regarding treatment plans and expectations.
• Coordinated referrals to specialists when necessary, ensuring seamless transitions of care for patients within the healthcare system.
• Promoted patient safety and comfort during office visits by attentively monitoring their condition and promptly addressing any concerns or discomforts expressed.
• Managed inventory of medical supplies within the office, ensuring adequate stock levels while minimizing waste through effective organization strategies.
• Demonstrated adaptability by efficiently managing unexpected changes in schedules or staffing situations without compromising patient care quality or timeliness of services rendered.
• Provided health education to patients on various topics such as medication management, disease prevention, and self-care strategies.
• Conducted thorough assessments of vital signs, lab results, and physical status to identify potential concerns and inform appropriate interventions.
• Streamlined appointment scheduling processes, resulting in reduced wait times and increased patient satisfaction.
• Maintained accurate medical records for over 100 patients, ensuring timely updates and efficient communication between healthcare providers.
• Collaborated with interdisciplinary team members to develop individualized care plans for each patient based on their specific needs.
• Prepared patients for diagnostic testing procedures by explaining the process, providing reassurance, and answering any questions they may have.
• Enhanced patient care by effectively administering medications and treatments as prescribed by physicians.
• Implemented infection control measures throughout the office environment to maintain a safe atmosphere for both staff members and patients alike.
• Participated in continuing education opportunities for professional development purposes while staying apprised of industry best practices and emerging healthcare trends.
• Contributed to ongoing quality improvement initiatives within the practice by offering insights based on clinical expertise and patient feedback analysis.
• Completed paperwork and prior authorizations and scheduled appointments for patients.
• Educated patients and families on disease processes, medications and treatments. Performed other patient care tasks to assist physician with examinations and procedures.
• Tracked, reviewed and monitored diagnostic test results and assisted in management of patient care between visits.
• Reinforced health education, counseling and advice to patients and families and assessed patient educational needs, prioritized patient learning needs, identified barriers to learning and used educational tools to encourage non-adherent patients.
• Sterilized instruments and equipment and stocked unexpired supplies and medications to prepare patient care areas.
• Assessed patient health status based upon presented symptoms and directed patient to appropriate level of care or acceptable alternative venue.
• Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
• Evaluated patient histories, complaints, and current symptoms.
• Reviewed patient history to verify conditions and current medications.
• Responded to patient requests with appropriate clinical and personal assistance.
• Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
• Provided patient education on health care issues and prescribed medications.
• Delivered emotional support to patients and families during challenging times.
• Monitored patient health conditions to report changes to assigned physician.
• Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
• Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.

• Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
• Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
• Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
• Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
• Administered controlled narcotics, inserted IVs, and performed catheterizations.
• Obtained patient vital signs and input/output measurements from inpatients.
• Assisted with admissions, appointments, transfers, and discharges.
• Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
• Adhered to treatment plan instructions when administering medications and treatments to patients.
• Cared for wounds, provided treatments, and assisted with procedures.
• Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.
• Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.