Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lana Novak

Louisville,KY

Summary

Dynamic Sr. Secretary at Louisville Gas & Electric, adept at enhancing executive productivity through expert calendar management and effective communication. Proven ability to streamline office processes and foster collaboration, ensuring timely responses and high-quality document preparation. Recognized for maintaining confidentiality and delivering exceptional customer service in a fast-paced environment.

Overview

23
23
years of professional experience

Work History

Sr. Secretary

Louisville Gas & Electric
08.2000 - 03.2023
  • Assisted in managing office communications and correspondence for efficient information flow
  • Organized and maintained filing systems to enhance document retrieval and storage
  • Coordinated meeting schedules, ensuring timely notifications to all participants
  • Supported the preparation of reports and presentations for stakeholder review
  • Managed office supplies inventory, facilitating procurement processes as needed
  • Provided administrative support during events, contributing to successful outcomes
  • Adapted quickly to evolving priorities, demonstrating flexibility in a dynamic work environment
  • Safeguarded sensitive information with strict adherence to confidentiality protocols and data protection regulations.
  • Enhanced executive productivity through comprehensive calendar management and meeting coordination.
  • Coordinated travel arrangements for executives, including flight bookings, hotel reservations, and ground transportation logistics.
  • Streamlined office processes by implementing efficient filing and organizational systems.
  • Developed strong working relationships with external vendors or partners through consistent communication, negotiation skills, and exemplary customer service.
  • Increased team collaboration by organizing regular staff meetings and facilitating open communication channels.
  • Supported departmental goals by providing reliable assistance to colleagues as needed, effectively demonstrating teamwork skills and a strong sense of responsibility.
  • Managed high-level correspondence, ensuring timely responses and accurate information dissemination.

Education

Medical Transcription Certificate - Medical Transcription

Louisville Medical And Dental College
Louisville, KY
11-1988

Skills

  • Office administration
  • Document preparation
  • Executive support
  • File management
  • Expert communication
  • Calendar management
  • Meeting planning
  • Expense reporting
  • Presentation development
  • Travel arrangements
  • Report generation
  • Advanced organization
  • Customer service
  • Keyboarding skills
  • Phone etiquette
  • Task prioritization
  • Complex Problem-solving
  • Schedule management
  • Supply restocking
  • Report writing
  • Equipment sterilization
  • Supply ordering
  • Cross-functional communication
  • Multi-line phone systems
  • Inter-office communications
  • Meeting coordination
  • Meeting support
  • Mail distribution
  • Developing presentations
  • Presentation creation
  • Business correspondence
  • Phone reception
  • Prioritization and time management

Timeline

Sr. Secretary

Louisville Gas & Electric
08.2000 - 03.2023

Medical Transcription Certificate - Medical Transcription

Louisville Medical And Dental College