Lana Ostrowski
Irvine,CA
Summary
Dynamic and dedicated Massage Therapist with a proven track record at Elements Massage, specializing in deep tissue and aromatherapy techniques. Recognized for exceptional client satisfaction through empathetic communication and personalized treatment plans. Committed to promoting wellness and enhancing client experiences with effective body treatments and a strong understanding of anatomy.
Overview
8
8
years of professional experience
1
1
Certificate
Work History
Massage Therapist
Elements Massage
12.2022 - 03.2024
- Improved overall client well-being with customized aromatherapy blends during massage sessions.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
Massage Therapist
Massage Envy
02.2016 - 02.2022
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Offered aromatherapy, hot stones and cupping as part of massage treatments.
- Promoted wellness by educating clients on self-care and stress management techniques.
Receptionist
Post Conviction
01.2017 - 01.2019
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
Education
Master of Real Estate Development - Real Estate
Saddleback College
Mission Viejo, CA01-2022
Myotherapy/PTA - MASSAGE AND PHYSICAL THERAPY
Pacific College
Costa Mesa03-1998
High School Diploma -
Anaheim
Anaheim, CA06-1980
Skills
- Deep tissue massage
- Body treatments
- Aroma therapy
- Anatomy
Certification
CAMTC
- CMT - Certified Massage Therapist
Languages
Spanish
Limited Working
Timeline
Massage Therapist
Elements Massage
12.2022 - 03.2024
Receptionist
Post Conviction
01.2017 - 01.2019
Massage Therapist
Massage Envy
02.2016 - 02.2022
Master of Real Estate Development - Real Estate
Saddleback College
Myotherapy/PTA - MASSAGE AND PHYSICAL THERAPY
Pacific College
High School Diploma -
Anaheim