Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in basic POS software and customer service. Skilled at customer service with dedication to efficiency and accuracy. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Hi, I’m
Lana Post
Phoenix,AZ
Summary
Overview
6
years of professional experience
1
Certification
Work History
Dollar Tree
Cashier
03.2005 - 09.2005
Job overview
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Operated cash register to record transactions accurately and efficiently.
- Stocked, tagged and displayed merchandise as required.
- Upsold additional products and services to customers, increasing revenue.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Learned duties for various positions and provided backup at key times.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
Perkins
Server
01.2001 - 06.2001
Job overview
- Inspected dishes and utensils for cleanliness.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Processed orders and sent to kitchen employees for preparation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Checked guests' identification before serving alcoholic beverages.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Cultivated warm relationships with regular customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Walmart
Customer Service Associate
02.2000 - 08.2000
Job overview
- Reached out to customers after completed sales to suggest additional service or product purchases.
- Created and maintained detailed database to develop promotional sales.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Trained new personnel regarding company operations, policies and services.
- Informed customers about special promotions and provided detailed information for various products.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Cross-trained and provided backup support for organizational leadership.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Managed timely and effective replacement of damaged or missing products.
Education
Deer Valley High SchoolGlendale, AZ
No Degree from Basic
05.1989
University Overview
Skills
- Removing Trash
- Coaching and Mentoring
- Moving Merchandise
- Verbal and Written Communication
- Restocking Items
- Status Updates
- End Cap Placement
- Workplace Safety
- Critical Thinking
- Accurate Money Handling
Certification
- Certified peer support-STAR program -4/24/23
Timeline
Cashier
Dollar Tree
03.2005 - 09.2005
Server
Perkins
01.2001 - 06.2001
Customer Service Associate
Walmart
02.2000 - 08.2000
Deer Valley High School
No Degree from Basic
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