Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Work Availability
Quote
Timeline
Intern
LANA RASCOE

LANA RASCOE

Administrative Assistant
Lafayette,Louisiana

Summary


Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 10+ years of performance.

Provided ongoing Administrative support to Senior Personnel and team members, driving organizational success through the management of daily operations and special projects. A dedicated, energetic individual with a sound record of being innovative at resolving difficult situations. The ability to work under considerable time pressure, while handling a diverse and high volume workload and as a consequence possesses the following attributes: Accuracy and attention to detail; Absolute discretion and confidentiality; High stress tolerance; Well organized, ability to set/change priorities, and able to juggle varying demands in a high profile, complex project environment.

Overview

21
21
years of professional experience

Work History

Administrative Assistant II

Suncor Energy
09.1998 - 05.2014
  • Prepared materials & information, and manages the flow of information to ensure effective internal and external communication in a timely manner and expeditious follow-up on outstanding correspondence and business issues;
  • Managed team members calendars;
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes;
  • Formats/Types manuals, studies, minutes and reports as required;
  • Co-ordinate departmental activities/events;
  • Prepare agendas & made arrangements for team meetings;
  • Scheduled office meetings and client appointments for staff teams;
  • Collect, track, analyze, interpret, and summarize data in preparation for generation of analytical reports;
  • Co-ordinates and maintains updated medicals and training for offshore personnel within the dept
  • Co-ordinate & organize of daily schedules, meetings, appointments, conferences & travel activities;
  • Coordinated travel arrangements, managed itineraries and booked flights, hotels, ground transportation and restaurants;
  • Co-ordination & distribution of incoming & outgoing memoranda submissions & reports;
  • Manage data retention through development and maintenance of both paper & electronic filing system;
  • Co-ordinate new hire paperwork and orientation;
  • Co-ordinate office moves through liaison with Office Services;
  • Maintain Vacation/Flex Schedule;
  • Maintain confidentiality of sensitive information;
  • Process and co-ordinate information/communication flow within the departments and companies internally and externally;
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Supported company leaders by managing budgets and expenses, scheduling appointments and organizing itineraries;
  • Managed filing system, entered data and completed other clerical tasks;
  • Managed calendar, anticipated needs and oversaw team's time;
  • Managed paper and electronic filing systems by routing various documents;
  • Took messages and managing incoming and outgoing mail;
  • Assisted coworkers and staff members with special tasks on daily basis;
  • Assisted in developing positive relations with clients and external vendors;
  • Supervised temp admin;
  • Understands other parts of the company, what they do & how they relate;
  • Performed research to collect and record industry data;
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions;
  • Assisted coworkers and staff members with special tasks on daily basis;
  • Supported company leaders by managing expenses, scheduling appointments and organizing itineraries;
  • Supported departmental communication and training program development and implementation;
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates;
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.

Administrative Secretary

Aluma Systems Inc.
08.1993 - 09.1998
  • Managed multiple tasks and met time-sensitive deadlines.
  • Compiled information from files and research to satisfy information requests.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Collected payments, processed transactions and updated relevant records.
  • Organized, maintained and updated information in computer databases.
  • Scheduled office meetings and client appointments for staff teams.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Handled cash transactions and maintained sales and payments records accurately.

Education

Certificate - Secretarial Studies And Office Administration

CompuCollege School of Business
St. Johns, NL Canada
06.1993

High School Diploma -

St. Lawrence Central High
St. Lawrence, NL Canada
1990

Skills

  • Microsoft Word, Excel, Outlook and PowerPoint
  • Google Sheets
  • Instant messaging, Skype, Zoom and Google Suite
  • Data Entry
  • Event Coordination
  • Scheduling
  • Strong Time Management skills
  • Strong Communication skills
  • Strong Organizational skills
  • Active Listening
  • Analyze Data
  • Reading Comprehension
  • Interdepartmental Coordination
  • Customer Communication

Accomplishments

  • Successfully developed positive relations with clients and external vendors;
  • Successfully organized and maintained training database for personnel & 3rd party service contractors;
  • Sucessfully Implemented Orientation Package for new hires;
  • Effectively communicated and maintained a good rapport with internal & external sources;
  • Demonstrated my ability to manage large varied workload with minimal supervision resulting in meeting management's expectations and needs;
  • Demonstrated abilities in meeting deadlines and increasing productivity;
  • Developed and Maintained an effective records management system;
  • Followed through on promises and can be trusted to keep commitments;
  • Acted as a member of the Terra Nova Emergency Family Response Team;
  • Acts as a member of the Social Club for Terra Nova;





Additional Information

I left my previous position to immigrate from Canada to the USA.

Then started a family.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb

Timeline

Administrative Assistant II

Suncor Energy
09.1998 - 05.2014

Administrative Secretary

Aluma Systems Inc.
08.1993 - 09.1998

Certificate - Secretarial Studies And Office Administration

CompuCollege School of Business

High School Diploma -

St. Lawrence Central High

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LANA RASCOEAdministrative Assistant