Lana Ryan
Summary
Dedicated professional specializing in customer service with a strong focus on exceptional guest experiences. Recognized for effective communication and teamwork in high-pressure environments. Proven ability in conflict resolution and time management, leading to enhanced guest satisfaction. Committed to leveraging skills for team success and improved service quality.
Overview
2
2
years of professional experience
Work History
Food & Beverage Expert
Target Corporation
Blaine
10.2024 - 06.2026
- Created inspiring guest experiences through friendly greetings and warm interactions.
- Assisted guests in locating items and resolving issues for smooth shopping.
- Concluded transactions with sincere gratitude to enhance guest satisfaction.
- Supported team initiatives and assisted peers while maintaining a positive attitude.
- Adapted to business demands and guest needs to ensure exceptional service.
- Executed food and beverage standards, ensuring fresh and organized offerings.
- Managed food processes, including deliveries, replenishment, and inventory control.
- Complied with all safety regulations and maintained an ethical workplace culture.
Restaurant Hostess
Perkins Restaurant & Bakery
Blaine
06.2024 - 10.2024
- Greeted guests warmly and promptly seated them at Perkins Restaurant.
- Managed reservation systems to optimize seating arrangements and minimize guest wait times.
- Handled phone inquiries and made reservations with professionalism.
- Maintained a clean, organized host area to elevate guest experience.
- Provided menus and communicated daily specials at Perkins Bakery.
- Assisted servers by relaying guest needs during busy shifts to enhance service flow.
- Collaborated with team members to ensure smooth operations during peak hours.
- Addressed guest concerns promptly to maintain a welcoming atmosphere and ensure satisfaction.
Education
High School Diploma -
Blaine High School
Blaine, MN05-2026
Skills
- Customer service
- Effective communication
- Conflict resolution
- Team collaboration
- Time management
- Calm under pressure
- Strong work ethic
- Dedication and commitment
Languages
English
Native/ Bilingual
Korean
Native/ Bilingual
Timeline
Food & Beverage Expert
Target Corporation
10.2024 - 06.2026
Restaurant Hostess
Perkins Restaurant & Bakery
06.2024 - 10.2024
High School Diploma -
Blaine High School