Lana Straub

Patient-oriented nursing professional with 31 plus years of hands-on experience in delivering quality direct and indirect patient care to individuals in Long Term Care settings. Skillfully completely high standard complete cares and achieving good safety measures for all my patients. Fosters relationships with patients, caregivers, and coworkers to drive patient care goals and advance nursing philosophies. Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented Patient Access Representative with extensive medical services background and strong work ethic. Managed patient-related accounts receivables at large medical facility and achieved [Number]% repayment rate. Excellent communications skills and empathetic nature enabled achievement of positive outcomes.

Supervisor at Essentia Health.