Lana Vaughan
Mount Clemens
Summary
Dynamic administrative professional with extensive experience, excelling in scheduling and event management. Proven track record in accounts payable and receivable, enhancing operational efficiency. Adept at fostering communication and collaboration, while delivering impactful presentations. Committed to optimizing processes and supporting organizational goals through strategic planning and execution.
Overview
34
34
years of professional experience
Work History
Business Office Coordinator
Sunrise Senior Living
Troy
04.2025 - 12.2025
- Coordinated scheduling for staff and resident activities across multiple departments.
- Managed billing and financial documentation for resident accounts and services.
- Maintained accurate records of resident admissions, discharges, and transfers.
- Assisted with compliance audits to ensure adherence to regulatory standards.
- Communicated effectively with families regarding resident care and facility updates.
- Organized training sessions for staff on operational policies and procedures.
- Facilitated communication between management and staff to enhance workflow efficiency.
- Generated periodic financial reports for management review.
- Assisted in preparing financial statements and reports for management review.
- Provided administrative and clerical support to the business office.
- Handled incoming calls from customers regarding billing inquiries or payment arrangements.
- Performed human resources functions by conducting new hire orientation and administering benefits.
- Attended and participated in continuing educational programs to optimize job performance.
- Provided administrative support to senior management as needed.
- Coordinated payroll processing, including verification of hours, calculation of earnings, and distribution of paychecks.
Executive Administrative Assistant
CARE of Southeastern Michigan
Fraser
05.2022 - 12.2022
- Managed schedules and appointments for executive leadership team.
- Managed communications between departments and external partners effectively.
- Developed and maintained filing systems for confidential documents.
- Prepared reports and presentations for board meetings and stakeholders.
- Prepared agendas for meetings; took minutes during meetings; distributed meeting notes to appropriate personnel.
- Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports and other documents as requested.
Front Office Administrative Assistant
Basis Independent Silicon Valley
San Jose
08.2017 - 01.2018
- Managed front desk operations and maintained a welcoming environment for visitors.
- Coordinated scheduling for meetings, appointments, and school events efficiently.
- Assisted in handling student inquiries and providing timely information to parents.
- Utilized school management software to track student data and office activities.
- Facilitated communication between staff, students, and families through various channels.
- Answered multi-line phone system and routed calls appropriately.
Administrative/HR Assistant
Bass Pro Shop
San Jose
11.2016 - 03.2017
- Processed employee onboarding paperwork and organized orientation sessions.
- Coordinated cross-departmental communication to enhance collaboration and project alignment.
- Analyzed performance metrics to identify areas for process improvement.
- Supported budget planning by monitoring expenses and resource allocation.
- Ensured compliance with all applicable laws, regulations, industry standards.
Executive Administrative Assistant
Mucho.com
Lafayette
11.1998 - 09.2000
- Coordinated schedules and appointments for executive leadership team.
- Prepared agendas for meetings; took minutes during meetings; distributed meeting notes to appropriate personnel.
- Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
- Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports and other documents as requested.
Bookkeeper
Strauss Nickerson Law Firm
Lafayette
11.1998 - 09.2000
- Maintained accurate financial records for client accounts and transactions.
- Processed vendor invoices and ensured timely payments to suppliers.
- Reconciled bank statements to verify account balances and identify discrepancies.
- Prepared financial reports for legal teams to support case management efforts.
- Collaborated with attorneys to gather financial documentation for court cases.
- Generated invoices for clients and tracked payments received from customers.
Donor Development Admin
Richmond Rescue Mission
Richmond
01.1992 - 12.1994
- Cultivated relationships with donors through personalized communication and outreach efforts.
- Coordinated donor appreciation events to recognize contributions and foster engagement.
- Managed donor databases to ensure accurate and timely information tracking.
- Developed tailored donor communications to enhance awareness of organizational initiatives.
- Researched potential donors to identify new opportunities for engagement and support.
- Assisted in creating marketing materials that highlight donor impact on community programs.
- Attended conferences and networking events on behalf of the organization.
- Organized fundraising campaigns to increase donations from existing donors.
Education
Associate Degree - General Education
Contra Costa Community College
San Pablo, CaliforniaSkills
- Microsoft Office Suite
- Accounts payable and receivable
- Scheduling and event management
- Legal billing and compliance
- Donor development and grant writing
- Presentation design and delivery
- Purchasing and procurement
- IPO support and coordination
- HR onboarding and training
Accomplishments
- $100,000 grant awarded by United Parcel Service for computer learning center
- United Way Campaign Speaker
- $8,000,000 IPO launch supported
- Safety protocols for student safety and evacuation procedures developed
- $6,000,000 in Higher Education Emergency Relief Fund applications processed
- 37 first time authors coordinated from concept to book publication
- $400,000 silent auction for Hospice of the Valley organized
- Founded the Mount Clemens Book Club
Timeline
Business Office Coordinator
Sunrise Senior Living
04.2025 - 12.2025
Executive Administrative Assistant
CARE of Southeastern Michigan
05.2022 - 12.2022
Front Office Administrative Assistant
Basis Independent Silicon Valley
08.2017 - 01.2018
Administrative/HR Assistant
Bass Pro Shop
11.2016 - 03.2017
Executive Administrative Assistant
Mucho.com
11.1998 - 09.2000
Bookkeeper
Strauss Nickerson Law Firm
11.1998 - 09.2000
Donor Development Admin
Richmond Rescue Mission
01.1992 - 12.1994
Associate Degree - General Education
Contra Costa Community College