Lana Webb
Greenbrier,AR
Summary
Administrative professional in the field of education with a proven track record in streamlining office/school operations and enhancing productivity. Successfully manage administrative tasks, ensuring smooth workflow and timely completion of projects and events. Demonstrate expertise in scheduling, correspondence, and membership management.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Administrative Specialist - Membership Coordinator
Arkansas Association of Educational Administrators
Little Rock, AR
06.2023 - Current
- Conduct thorough research to identify potential new membership benefits, leading to increased member satisfaction.
- Collaborate alongside my Executive Director and Assistant Executive Director to create, plan, and execute events, work on strategies, and provide outreach and communication on legislation.
- Collaborate with school districts across Arkansas to provide seamless support for all member-related inquiries and issues.
- Assist in planning and organizing certification classes, conferences, and board and committee meetings that will be held in schools, education cooperatives, convention centers, hotels, and other entities. This includes visits, lunch and dinner meetings, and other events.
- Offers personalized assistance to members seeking specific resources or services within the organization, which involves 13 constituent groups.
- Enhance membership retention by developing strong relationships with members and understanding their preferences.
- Consistently go above and beyond to deliver exceptional experiences for each individual who chooses to join our organization, leading to increased word-of-mouth referrals and organic growth over time.
- Facilitate communication to members and non-members through campaigns, email updates, and social media posts about relevant news or opportunities within our community of educators.
- Host conferences and workshops to provide opportunities for professional development, which could benefit administrators' career trajectories and enhance our value proposition to current and future members.
- Mentor school business officials and facility directors in the nuances of certification program development and management, fostering an environment for professional growth.
- Assist in planning and executing events to showcase organizational expertise in certifications and engage prospective partners.
- Manage relationships with partners and vendors to ensure services are complete and related to certification programs or conferences.
- Supervise record management within our YM-Your Membership system, including consolidating duplicate records, event management, membership reports, processing invoices, emailing campaigns, etc.
- Visit high schools and work to provide scholarship information to graduation seniors as well as present their awards.
District Office Manager and Special Projects Coordinator
Responsive Education Solutions of Arkansas
Little Rock, AR
12.2021 - 06.2023
- Onboarding, Benefits Coordinator, HIR for multiple campuses across Arkansas
- Campus Support: Attendance & Enrollment reporting, Inventory Tracking
- Operations: Hallpass and eSchool monitoring and reporting, as well as meeting setup
- Attended all board meetings: taking minutes
- Special Projects: Expansion, Training, Procedure/Policy
- Served as a liaison between the district office, schools, and other agencies to ensure seamless coordination of efforts on shared projects.
- Developed comprehensive training programs for new hires, improving overall staff competency and preparedness.
- Championed diversity efforts within the workplace, creating an inclusive environment that fosters innovation and collaboration among employees.
- Coordinated large-scale events for the district, successfully managing logistical challenges with minimal disruptions to daily operations.
- Established long-term strategic plans for the district office, aligning goals with organizational objectives and resources available.
Human Resource Specialist
Liberty-Eylau Independent School District
Texarkana, TX
10.2019 - 12.2021
- Facilitate training and certificates for compliance, including safety training, workplace harassment, social media usage, and educational certifications
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for district-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Led open enrollment periods for health insurance coverage options, assisting employees in making informed decisions regarding their benefits selections.
- Coordinated employee training programs to boost skills development and improve overall performance.
- Streamlined recruitment processes, expediting the hiring of qualified candidates.
- Implemented employee recognition programs, fostering a positive work environment and increased retention rates.
Office Manager
Responsive Education Solutions (Premier High School)
Texarkana, TX
04.2016 - 10.2019
- Assist parents in completing Enrollment forms and ensure Cumulative Record folders are completed according to state and school requirements
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Catering Staff
Chef On The Run
01.2017 - 01.2018
- Prepared and served food and refreshments at social affairs including hors d'oeuvres and different types of meals
- Arranged tables and decorations
- Washed and packed dishes and utensils for removal to catering establishment
Child Support Enforcement Officer
Department of Finance & Administration
07.2008 - 04.2016
- Investigated and analyzed child support cases and initiated administrative action to facilitate enforcement of child support laws
- Reviewed application for child support received from the client and examined case file to determine that divorce decree and court-ordered judgment for payment are in order
- Interviewed client to obtain information, such as relocation of absent parent, amount of child support previously awarded, and names of persons who can act as witnesses to support client's claim for support
- Located absent parent and interviewed parent to gather data, such as support award, and discussed case with parent to resolve issues in lieu of filing court proceedings
Catering Staff
Catering Creations
01.2005 - 01.2007
- Prepared and served food and refreshments at social affairs including hors d'oeuvres and different types of meals
- Arranged tables and decorations
- Washed and packed dishes and utensils for removal to catering establishment
Education
Greenbrier High School
GreenbrierSkills
- Interpersonal Conflict Resolution
- Leave/Time Management
- Policy Implementation
- Academic Achievement Support
- Legal Support Services
- Educational Administration Systems
- Client Engagement
- Effective Verbal Communication
- Presentation development
- Event Management
- Document management
- Talent Acquisition
- Travel Coordination
- Registration Management
- Data Privacy Management
- Administrative Oversight
- Customer Relationship Management
Certification
- Time/Personnel Management
- Account Management
- Notary Public of Arkansas
- School Business Official
Timeline
Administrative Specialist - Membership Coordinator
Arkansas Association of Educational Administrators
06.2023 - Current
District Office Manager and Special Projects Coordinator
Responsive Education Solutions of Arkansas
12.2021 - 06.2023
Human Resource Specialist
Liberty-Eylau Independent School District
10.2019 - 12.2021
Catering Staff
Chef On The Run
01.2017 - 01.2018
Office Manager
Responsive Education Solutions (Premier High School)
04.2016 - 10.2019
Child Support Enforcement Officer
Department of Finance & Administration
07.2008 - 04.2016
Catering Staff
Catering Creations
01.2005 - 01.2007
Greenbrier High School