Lana Wilbur
Wellston,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Booster Lead Operator
Austin Powder Company Red Diamond
McArthur, OH
07.2022 - 09.2024
- Monitored machine operations and ensured adherence to safety regulations.
- Performed daily maintenance checks and troubleshooting of equipment malfunctions.
- Trained new employees on safe operating procedures and job responsibilities.
- Maintained accurate records of work performed, materials used, and production output.
- Provided technical support to other departments within the organization.
- Resolved issues related to production processes or personnel conflicts promptly.
- Prepared documents such as purchase orders, invoices, and inventory lists accurately.
- Oversaw staff schedules and assigned tasks according to workload requirements.
- Delegated tasks to team members based upon individual strengths and expertise, leading to increase in productivity and workflows.
- Operated equipment following corporate and manufacturer procedures.
- Received and processed written and verbal instructions, prints and work orders.
- Put completed products into packages and moved to staging locations.
- Learned and followed safety and emergency procedures.
- Maintained production and quality documentation.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
Store Manager
Candy's Country Store and Carryout
Oak Hill, OH
04.2021 - 07.2022
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Performed regular price checks to ensure competitive pricing.
- Managed daily banking activities such as deposits and withdrawals.
- Trained and mentored associates to teach daily tasks and procedures.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Direct Care Provider
Buckeye Community Services
Jackson, OH
07.2017 - 01.2022
- Provided physical and emotional support to individuals with disabilities.
- Monitored clients' progress, behaviors, and medical needs.
- Coordinated transportation services for appointments and activities.
- Engaged clients in leisure activities to promote socialization skills.
- Encouraged independent living skills such as meal preparation, budgeting, shopping.
- Established positive relationships with families of clients through regular communication.
- Observed changes in client's behavior or health conditions and reported them to supervisors immediately.
- Maintained accurate records of daily interactions with clients according to agency policies and procedures.
- Provided assistance with personal hygiene tasks including bathing, dressing, grooming, toileting.
- Ensured compliance with all regulations related to health care delivery systems.
- Organized recreational activities that promoted physical activity and healthy lifestyle choices.
- Administered medications according to physician instructions and agency protocols.
- Adhered to strict confidentiality guidelines regarding client information.
- Managed accounts receivable and payable processes while ensuring accurate recording of transactions in the general ledger system.
- Reconciled bank accounts on a regular basis to ensure accuracy of records.
- Prepared month-end accruals and necessary journal vouchers to facilitate month-end closing.
Education
High School Diploma -
Jackson High School
Jackson, OH05-1997
Skills
- Hazardous Materials Handling
- Lockout and tagout processes
- Safety Compliance
- Understanding of quality control
- Standard Operating Procedures
- Staff Management
- Production procedures
- Attention to Detail
- Shift Scheduling
- Employee Training
- Supply Ordering
- Customer Service
- Accurate money handling
- Store operations
- Multitasking and Organization
- Cash Management
- Store Opening and Closing
- Mathematical Aptitude
- Bank deposit procedures
- Inventory Control
Timeline
Booster Lead Operator
Austin Powder Company Red Diamond
07.2022 - 09.2024
Store Manager
Candy's Country Store and Carryout
04.2021 - 07.2022
Direct Care Provider
Buckeye Community Services
07.2017 - 01.2022
High School Diploma -
Jackson High School
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