Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Lana Wilson

Jefferson City,MO

Summary

Dynamic and detail-oriented professional with a proven track record at Early Explorers Preschool, excelling in customer service and time management. Recognized for enhancing delivery efficiency and maintaining strong client relationships. Adaptable and committed to continuous improvement, with a friendly demeanor and exceptional problem-solving skills.

Overview

2025
2025
years of professional experience

Work History

Door Dash Delivery

Myself
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Preschool Teacher

Early Explorers Preschool
  • Improved customer satisfaction by consistently delivering newspapers on time and in good condition.
  • Managed time effectively by prioritizing tasks and maintaining an organized work schedule, ensuring the timely completion of all assigned responsibilities.
  • Ensured accurate distribution of newspapers by verifying addresses and cross-referencing with subscriber lists.
  • Maintained professional relationships with clients through courteous communication and prompt resolution of any issues that arose.
  • Demonstrated strong attention to detail while assembling newspaper bundles, ensuring correct insertion of advertisements and supplements as required.
  • Enhanced route efficiency by regularly updating and optimizing delivery routes according to customer needs.
  • Achieved high levels of reliability by consistently showing up on time and prepared for work each day, even during inclement weather conditions or high-traffic periods.
  • Upheld company standards for safety and professionalism while on duty, contributing to a positive reputation within the community.
  • Responded promptly and professionally to any inquiries from customers, either in person or via telephone calls, resulting in a high level of customer satisfaction.
  • Reduced missed deliveries by promptly addressing customer complaints and making necessary adjustments to the delivery process.
  • Continuously monitored local weather forecasts to anticipate possible delays or challenges in the delivery process, allowing for proactive adjustments to be made.
  • Exemplified excellent driving skills while navigating residential neighborhoods safely in both daylight hours as well as early morning darkness hours before sunrise.
  • Assembled and bagged newspapers prior to delivery.
  • Distributed papers in various weather conditions during early morning.
  • Maintained up-to-date records of delivery routes and customer information.
  • Resolved delivery complaints and escalated complex issues to management.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Maintained positive relationships with customers to promote continued business opportunities.
  • Developed strong customer base through efficient and reliable service.

Paper Route Carrier

News Tribune
07.2019 - 12.2024
  • Improved customer satisfaction by consistently delivering newspapers on time and in good condition.
  • Managed time effectively by prioritizing tasks and maintaining an organized work schedule, ensuring the timely completion of all assigned responsibilities.
  • Ensured accurate distribution of newspapers by verifying addresses and cross-referencing with subscriber lists.
  • Maintained professional relationships with clients through courteous communication and prompt resolution of any issues that arose.
  • Demonstrated strong attention to detail while assembling newspaper bundles, ensuring correct insertion of advertisements and supplements as required.
  • Enhanced route efficiency by regularly updating and optimizing delivery routes according to customer needs.
  • Achieved high levels of reliability by consistently showing up on time and prepared for work each day, even during inclement weather conditions or high-traffic periods.
  • Upheld company standards for safety and professionalism while on duty, contributing to a positive reputation within the community.
  • Responded promptly and professionally to any inquiries from customers, either in person or via telephone calls, resulting in a high level of customer satisfaction.
  • Reduced missed deliveries by promptly addressing customer complaints and making necessary adjustments to the delivery process.
  • Continuously monitored local weather forecasts to anticipate possible delays or challenges in the delivery process, allowing for proactive adjustments to be made.
  • Exemplified excellent driving skills while navigating residential neighborhoods safely in both daylight hours as well as early morning darkness hours before sunrise.
  • Assembled and bagged newspapers prior to delivery.
  • Distributed papers in various weather conditions during early morning.
  • Maintained up-to-date records of delivery routes and customer information.
  • Resolved delivery complaints and escalated complex issues to management.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Maintained positive relationships with customers to promote continued business opportunities.
  • Developed strong customer base through efficient and reliable service.

Education

GED -

Jefferson City High School
Jefferson City, MO

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Attention to detail
  • Time management

Timeline

Paper Route Carrier

News Tribune
07.2019 - 12.2024

Door Dash Delivery

Myself

Preschool Teacher

Early Explorers Preschool

GED -

Jefferson City High School

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Lana Wilson