Lana Wright
Morgantown,WV
Summary
Dedicated team player consistently supporting fellow employees in completing job tasks. Demonstrates exceptional ability to handle various duties and assignments with high productivity. Accustomed to multitasking and meeting challenging demands for efficient operations. Recognized as hardworking and reliable with a proven track record of delivering results. Possesses excellent interpersonal skills and fosters positive relationships with colleagues.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Waitress
Apple Annie's
09.2017 - Current
- Operated POS terminals to input orders, split bills and calculate totals
- Collaborated with host, bus person and cook to serve up food and beverage options
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Clinical Associate
WVU Medicine
09.2022 - 09.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Provided family members with general health education and tips for patient care.
- Completed necessary reports and documentation on time and to specifications.
- Took and recorded patients' vital signs, documenting in medical charts.
- Obtained client medical history, medication information, symptoms, and allergies.
Clinical Assistant
Mon Health Medical Center
06.2021 - 09.2022
- Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Assisted patients with basic care and provided excellent service
- Aided in clinical care and maintained patient well-being across several areas and locations
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures
- Drew blood from patients to collect samples using venipuncture and following aseptic techniques
- Labeled blood vials with critical information like time of collection, date and patient name.
Hospitality Specialist
Chic-Fil-A
09.2020 - 02.2021
- Provided friendly attentive service to guests, clarifying any customer issues or concerns
- Assisted guests with requests by communicating with other team members
- Provided highest quality customer service standards by anticipating customer needs.
Childcare Assistant
Amplify Children's Academy
08.2019 - 03.2020
- Observed and monitored play to identify developmental strengths and target areas for enrichment activities
- Established and maintained safe play environment for children
- Managed general housekeeping duties, including feeding, diapering, resting, and cleanup
- Communicated with children's parents or guardians about daily activities, behaviors and related issues.
Education
High School Diploma -
University High School
Morgantown, WV05.2021
Skills
- Patient Care
- Communication
- Food safety understanding
- Customer experience management
- Order documentation
- Cleaning and sanitizing
- Allergy awareness
- Electronic Health Records Management
- Emergency Response
Certification
Food Handlers Card
BLS Provider
Heartsaver First Aid
Timeline
Clinical Associate
WVU Medicine
09.2022 - 09.2023
Clinical Assistant
Mon Health Medical Center
06.2021 - 09.2022
Hospitality Specialist
Chic-Fil-A
09.2020 - 02.2021
Childcare Assistant
Amplify Children's Academy
08.2019 - 03.2020
Restaurant Waitress
Apple Annie's
09.2017 - Current
Food Handlers Card
BLS Provider
Heartsaver First Aid
High School Diploma -
University High School
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