Summary
Work History
Education
Skills
Timeline
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Lana Yang

Lana Yang

Beaumont,CA

Summary

Dynamic Sales Associate with a proven track record at a leading retail store, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction through exceptional service and effective problem-solving. Proficient in cash register operation and inventory management, consistently meeting sales targets while creating a welcoming shopping environment.

A highly motivated and outgoing sales professional with extensive experience in customer service and sales. Known for driving revenue growth, improving the customer buying experience, and elevating brand visibility in targeted markets. Consistently recognized for outstanding sales performance and excellence in service delivery. A Passionate and organized job seeker eager to secure an entry-level Sales Associate position. Ready to contribute to team success and support the achievement of company goals. I am a hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales associate position. Ready to help team achieve company goals.

Work History

Sales Associate

11.2024 - 04.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.

Education

High School Diploma -

Beaumont High School
Beaumont, CA
06-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Money handling
  • Flexible schedule
  • Stocking and receiving
  • Cash register operation
  • Client service
  • Store opening and closing
  • Product sales
  • Customer needs assessment
  • Cleaning techniques

Timeline

Sales Associate

11.2024 - 04.2025

High School Diploma -

Beaumont High School
Lana Yang