Lana Young
Orlando,FL
Summary
Compassionate Certified Nursing Assistant and Certified Medical Administrative Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
CNA
Orlando Health Hospital
01.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
CNA
Palm Garden Of Orlando
07.2023 - 12.2023
- Maintained a sanitized environment while caring for patients
- Provided foley catheter and colostomy bag maintenance and emptying.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Charting
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Team Member (Shift Lead)
Tropical Smoothie
07.2022 - 07.2023
- Was a trusted resource for troubleshooting
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Monitored and verified all merchandise was properly priced and labeled.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Assisted in onboarding new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
Education
Associate of Science - Paralegal Studies
Valencia College
Orlando, FL05.2027
High School Diploma -
East Ridge High School
Clermont, FL05.2023
Skills
- Documentation/Organization
- Integrity
- Maintaining confidentiality
- Electronic Charting
- Effective Communication Skills
- Microsoft Office Suite, Word, PowerPoint, Excel
- Patient-Focused Care
- Basic Life Support
Certification
- CNA License
- Certified Medical Administrative Assistant (CMAA)
CMAA(Certified Medical Administrative Assistant)
I am State-certified in Medical Administrative Assistance. This incudes but is not limited to collecting copays, filing paperwork, proofreading legal documents for errors, welcoming patients/visitors, checking in and out patients, scheduling appointments, communicating with patients via phone and email, verifying insurance eligibility, maintaining a clean and tidy work space.
Timeline
CNA
Orlando Health Hospital
01.2024 - Current
CNA
Palm Garden Of Orlando
07.2023 - 12.2023
Team Member (Shift Lead)
Tropical Smoothie
07.2022 - 07.2023
Associate of Science - Paralegal Studies
Valencia College
High School Diploma -
East Ridge High School
- CNA License
- Certified Medical Administrative Assistant (CMAA)
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