Lanadreia White
Ladson,SC
Summary
To obtain employment with an established company that will allow me the opportunity to achieve a permanent position that allows me to utilize my skills while providing a challenging opportunity for advancement. I am a career-minded individual with organizational skills. I also have great computer and customer service skills which enables me to multi-task. I do well at managing issues as an individual, but I also work well with others.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Property Manager
Asset Living
Charleston, SC
11.2023 - Current
- Responsible for the production of units to move-in
- Processed applicants applications by pulling credit reports, verifying income/assets, rental history, and obtained all required documents incompliance with LIHTC program
- Review and approve all move in files incompliance with the applicable housing programs.
- Must complete all move in and out inspections
- Complete recertification for tenants by verifying income while staying incompliance with the applicable housing programs.
- LIHTC State Audits/ Compliance Approval files
- Completed budgets, owner reports, and maintained asset.
- Enter tenant work orders, process rent payments, send late notice, file evictions, and reconcile tenant accounts
- Built relationships with service vendors and submitted all associated invoices for payment by coding them to the correct account general ledger
- Review and approve all move in files incompliance with the applicable housing programs.
- Supervising the office and maintenance staff
- Accurately prepare and timely submit on a timely basis all reports requested and required for state housing agencies, investors, and others as applicable.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Oversaw and monitored preventative maintenance
Lease Screening Coordinator
Conrex Property Management
Charleston, SC
04.2022 - 08.2023
- Daily outbound and inbound follow up with applicants for missing documents, as well as notification for approval or denials
- Provide accurate and complete documentation for an approval
- Upload documents into all required databases
- Calculate accurate gross income and document in database
- Work closely with Leasing Specialist to provide a superior customer service experience
- Follow terms of Fair Housing, the Fair Credit Reporting Act, the American Disabilities Act, and any other pertinent law
- Update files real time and communicate with internal business partners status with detailed notes in LMS
- All applications are communicated with same day of inquiry using Application Received template
- Coordinate timely completion of applications, to include collecting and reviewing required documentation and communicate the application decision to the applicant
- Work closely with Leasing team and applicant during the entire process providing exceptional customer service
- Minimize errors during data entry to ensure the process is completed in a timely manner
- All documents are uploaded in Lead management system
Property Manager
VW Multifamily
Charleston, SC
03.2019 - 03.2022
- Responsible for the production of units to move-in
- Approve applicants through Project-based Section 8 by pulling credit reports, verifying income/assets, rental history, and obtaining all required documents
- Enter tenant work orders, process rent payments, send late notice, file evictions, and reconcile tenant accounts
- Built relationships with service vendors and submitted all associated invoices for payment by coding them to the correct account general ledger
- Maintain and access the US HUD EIV’s as well as the monthly HAP reports
- Review and approve all move in files incompliance with the applicable housing programs.
- Complete recertification and interim process for tenants by verifying income while staying incompliance with the applicable housing programs.
- Supervising the office and maintenance staff
- Accurately prepare and timely submit on a timely basis all reports requested and required for state housing agencies, HUD, investors, and others as applicable.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Oversaw and monitored preventative maintenance
Community Manager
Capreit
Charleston, SC
01.2017 - 05.2019
- Responsible for the production of units to move-in
- Processed applicants applications by pulling credit reports, verifying income/assets, rental history, and obtained all required documents incompliance with LIHTC program
- Review and approve all move in files incompliance with the applicable housing programs.
- Must complete all move in and out inspections
- Maintain the SC State System WCMS and the Tax Bond Report
- Complete recertification for tenants by verifying income while staying incompliance with the applicable housing programs.
- LIHTC State Audits/ Compliance Approval files
- Completed budgets, owner reports, and maintained asset.
- Enter tenant work orders, process rent payments, send late notice, file evictions, and reconcile tenant accounts
- Built relationships with service vendors and submitted all associated invoices for payment by coding them to the correct account general ledger
- Review and approve all move in files incompliance with the applicable housing programs.
- Supervising the office and maintenance staff
- Accurately prepare and timely submit on a timely basis all reports requested and required for state housing agencies, investors, and others as applicable.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Oversaw and monitored preventative maintenance
Property Manager
AMCS
Charleston, SC
02.2015 - 12.2016
- Responsible for the production of units to move in and approve applicants
- Complete month ends and weekly reports for upper management
- Must complete all move in and out inspections
- Enter tenant work orders and assist with all other office duties
- Post rent payments, data entry, and reconcile tenant accounts
- Submit bills for payment
- Supervise office and maintenance staff
- Completed budgets, owner reports, and maintained asset.
Assistant Store Manager
Titlemax, James
, SC
09.2013 - 02.2015
- Successfully determine and/or approve loan values based off completing a comprehensive vehicle appraisal
- Make daily bank deposits, accept customer payments, process vehicle liens, set up payment arrangements, and comply with all applicable consumer and privacy laws
- Maintain customer files in accordance with company policies and procedures
- Drive sales and customer retention by performing customer transactions with the highest level of integrity and customer service.
Customer Care Rep
T-Mobile,
Charleston, SC
05.2012 - 09.2013
- Provide customers with an overview and explanations of bills
- Process payments and set up payment arrangements
- Data entry and reconciles customer accounts
- Customer Service and troubleshooting
- Sales
Housing Choice Voucher Specialist
City of Charleston Housing
Charleston, SC
07.2011 - 05.2012
- Responsible for 400 clients on the HCV Program
- Interview, process client annual recertification, Pull EIV’s and interims
- Process landlord payments and inspections
- Data entry, reconciles tenant ledgers, and maintains files
- Conduct grievance hearings
- Calculate rental payments and utility allowances
- Audit other caseworker's files
Recertification Specialist/Assistant Manager
Lawson Realty Corp
Summerville, SC
01.2011 - 06.2011
- Submit bills for payment
- Complete recertification process
- Enter tenant work orders and assist with all other office duties
- Interview and approve applicants for move-in through Section8, Tax Credit, and
- Tax Bond Exempt program.
Leasing Consultant
Ambling Companies, Inc & Simpson Housing
Charleston, SC
06.2005 - 01.2011
- Responsible for the production of units to move in
- Interview and approve applicants for move-in through the Section 8
- Program and Tax Credit program
- Must complete all move in and out inspections
- Enter tenant work orders and assist with all other office duties
- Post rent payments, data entry, and reconcile tenant accounts
- Submit bills for payment and complete weekly reports.
Education
Associates of Arts - Business Administration
Saint Leo University
05.2015
Diploma -
Trident Technical College
05.2015
Property Management Course -
Baptist Hill High School
05.2001
Skills
- MS Office
- Property Management
- Section 8
- LIHTC
- Account Reconciliation
- Fair Housing Regulations
- Yardi
- Balance Sheet Reconciliation
- Accounts Payable
- Property Leasing
- Accounts Receivable
- Management
- Office Management
- General Ledger Accounting
- QuickBooks
- Payroll
- Microsoft Word
- Research
- Communication skills
- Customer service
- Computer skills
- Certifications and Licenses
- Certified Property Manager
Certification
- Licensed Property Manager
- SC Notary
Timeline
Property Manager
Asset Living
11.2023 - Current
Lease Screening Coordinator
Conrex Property Management
04.2022 - 08.2023
Property Manager
VW Multifamily
03.2019 - 03.2022
Community Manager
Capreit
01.2017 - 05.2019
Property Manager
AMCS
02.2015 - 12.2016
Assistant Store Manager
Titlemax, James
09.2013 - 02.2015
Customer Care Rep
T-Mobile,
05.2012 - 09.2013
Housing Choice Voucher Specialist
City of Charleston Housing
07.2011 - 05.2012
Recertification Specialist/Assistant Manager
Lawson Realty Corp
01.2011 - 06.2011
Leasing Consultant
Ambling Companies, Inc & Simpson Housing
06.2005 - 01.2011
Associates of Arts - Business Administration
Saint Leo University
Diploma -
Trident Technical College
Property Management Course -
Baptist Hill High School