Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lanariya McDaniel

Milwaukee

Summary

Proven professional with a strong work ethic and exceptional problem-solving skills, honed through experiences at Hilton Hotels Corporation and other esteemed employers. Excelled in multitasking and teamwork, significantly enhancing customer service and operational efficiency. Skilled in front desk operations and adept at using Epic and MyChart, consistently achieving and surpassing goals.

Overview

2025
2025
years of professional experience

Work History

Night Auditor

Hilton Hotels Corporation
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
  • Oversaw night auditing of daily room occupancy and hotel revenue.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Light housekeeping duties performed as well as laundry and breakfast services.

Patient Access Representative

Advocate Aurora Health Care
04.2023 - 09.2024
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
  • Provided excellent customer service through active listening skills and understanding patient needs.

Caregiver

Azura Memory Care
03.2022 - 04.2023
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Housekeeper

Mahler Clean Enterprises
02.2021 - 03.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Education

Diploma -

Vincent High
Milwaukee, WI
06.2017

Skills

  • Front desk operations
  • Multitasking and organization
  • Problem-solving
  • Strong work ethic
  • Teamwork and collaboration
  • Resolving issues
  • Customer service
  • Epic
  • MyChart

Timeline

Patient Access Representative

Advocate Aurora Health Care
04.2023 - 09.2024

Caregiver

Azura Memory Care
03.2022 - 04.2023

Housekeeper

Mahler Clean Enterprises
02.2021 - 03.2022

Night Auditor

Hilton Hotels Corporation

Diploma -

Vincent High
Lanariya McDaniel