Lana Smith Carithers
Valdosta,GA
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Culinary Assistant - Kitchen Lead
Valdosta City Schools
Valdosta, GA
01.2016 - 08.2021
- Managed food and kitchen supplies, including receiving orders, restocking stations and requesting new items.
- Helped train new kitchen employees in proper cooking and handling procedures.
- Followed recipes to create nutritious meals for students.
- Kept costs under control with proper portioning and minimal waste during cooking or serving.
- Developed diets to meet nutritional requirements for people with special conditions.
- Supported lunch and dinner service for students to offer meal options to customers with various dietary limitations and allergy restrictions.
- Educated employees by serving as nutrition resource to departmental and healthcare staff to enhance nutritional services.
- Followed recipes to create nutritious meals for students.
Jackie's Cleaning Service
Jackie Brinkley
Valdosta, GA
04.2003 - 02.2004
- Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
- Maintained facility interior, including shampooing carpets, washing walls, waxing and stripping floors and dusting furniture and fixtures.
- Ran machinery diagnostics rounds to meet performance thresholds.
Front Desk Receptionist
Courtyard by Marriott
Valdosta, GA
08.2001 - 02.2004
- Kept customer and food preparation areas clean and well-organized.
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
- Organized food preparation stations and regularly replenished supplies.
- Stored food properly to prevent spoilage, cross-contamination and illnesses.
- Delivered superior customer service focused on quality and meeting customer needs.
- Assisted customers, including answering questions and preparing orders.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Verified orders and bagged items for easy transport.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Answered guest questions, delivering most accurate and updated information available.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Retail
Royal Boutique
Valdosta, GA
04.1993 - 08.1993
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Increased customer service feedback scores by delivering outstanding service to customers daily.
- Offered friendly greetings and assistance to incoming customers.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Education
Basic AP Studies
Valdosta High School
Valdosta, GA05.1992
Skills
- Work ethic
- Organizational skills
- People skills
- Decision-making
- Reliable and trustworthy
- Critical Thinking
- Kitchen Staff Support
- Safety Techniques
Certification
- ServSafe certified - til 2023
Timeline
Culinary Assistant - Kitchen Lead
Valdosta City Schools
01.2016 - 08.2021
Jackie's Cleaning Service
Jackie Brinkley
04.2003 - 02.2004
Front Desk Receptionist
Courtyard by Marriott
08.2001 - 02.2004
Retail
Royal Boutique
04.1993 - 08.1993
Basic AP Studies
Valdosta High School
- ServSafe certified - til 2023
Similar Profiles
Shannon PrineShannon Prine
2nd Grade Teacher at Valdosta City Schools- WG Nunn2nd Grade Teacher at Valdosta City Schools- WG Nunn
Sametha RossSametha Ross
Teacher Leader at Valdosta City SchoolsTeacher Leader at Valdosta City Schools
Don NelsonDon Nelson
Teacher at Valdosta City SchoolsTeacher at Valdosta City Schools