La'Naya Allen
Summary
Proven leader and efficient package handler with a track record of enhancing operational efficiency at Fed Ex Ground. Skilled in warehouse safety and adept at problem-solving, I significantly reduced package damage rates. Excelled in team collaboration and decision-making, ensuring high customer satisfaction and team performance at Dairy Queen/Lonestar Treats.
Overview
5
5
years of professional experience
Work History
Package Handler
Fed Ex Ground
08.2024 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
Manager
Dairy Queen/Lonestar Treats
06.2019 - 08.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Sachse High School
3901 Miles Rd 06.2023
Skills
Heavy Lifting
Warehouse Safety
Package unloading
Packaging
Adaptable to change
Loading and unloading
Stacking Packages
Packing boxes
Label Reading
Shipping and receiving
Problem-Solving
Attention to Detail
Team Collaboration
Decision-Making
Critical Thinking
Timeline
Package Handler
Fed Ex Ground
08.2024 - Current
Manager
Dairy Queen/Lonestar Treats
06.2019 - 08.2024
High School Diploma -
Sachse High School
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