Lanaya Peterson
Harker Heights,TX
Work Preference
Summary
Dynamic professional with a robust background in customer service, hospitality, and sales, recently licensed to sell insurance after intensive study. Proven hands-on sales experience combined with a client-focused approach enhances the ability to thrive in fast-paced environments. Expertise in managing diverse tasks—from answering phones and assisting customers to organizing schedules—fosters strong communication, leadership, and organizational skills. Committed to continuous improvement and delivering high-quality results, ready to leverage strengths in an office setting while contributing positively to any team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Assistant Manager
Candy Corner
10.2022 - Current
- Assisted employees in mastering product knowledge and sales techniques.
- Provided ongoing coaching support via phone or email as needed following initial trainings.
- Explained goals and expectations required of trainees.
- Maintained a clean work environment
- Educated multi-level retail associates about product attributes and benefits.
- Planned and executed engaging retail training sessions and other store-based educational events.
- Exhibited high-level proficiency with Microsoft Office software and related applications.
Back of House Trainer
Smokey Mo's BBQ
05.2025 - 12.2025
- Trained new team members on food preparation and safety procedures.
- Demonstrated proper use of kitchen equipment and tools to staff.
- Assisted in maintaining cleanliness and organization of the kitchen area.
- Collaborated with team to ensure timely food service during peak hours.
- Implemented best practices for food handling and storage compliance.
Crew Trainer
Mcdonalds, PDI FOODS
10.2024 - 05.2025
- Demonstrated proper use of kitchen equipment and tools.
- Assisted in maintaining high standards of food safety and cleanliness.
- Monitored team performance and provided constructive feedback.
- Instructed new team members on correct procedures for operations.
- Provided constructive feedback and one-on-one coaching to employees.
Education
High School Diploma -
Killeen Highschool
Killeen, TX05-2023
Skills
- Life insurance Licensed
- Strategic selling
- Marketing strategy
- Store operations
- Customer service
- Performance monitoring
- Time management
- Food preparation
- Employee training
- Food safety
- Phone etiquette
- Written and oral communication skills
- Promotions planning
Accomplishments
Award-winning in art competitions and active in sports.
Affiliations
Passionate about art, dedicated to achieving Spanish fluency, committed to serving others, and continually growing through reading, especially the Bible.
Certification
- Licensed to sell life insurance
- food handlers license
- intermediate level of spanish
Languages
Spanish
Limited Working
English
Native or Bilingual
Interests
- i love learning and teaching about Jesus and the bible
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Acting and Theater
- Blogging
- i love learning languages
- skateboarding
- singing
- dancing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Education and Training
other
Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
Back of House Trainer
Smokey Mo's BBQ
05.2025 - 12.2025
Crew Trainer
Mcdonalds, PDI FOODS
10.2024 - 05.2025
Retail Assistant Manager
Candy Corner
10.2022 - Current
High School Diploma -
Killeen Highschool