Lanayah Coles
Killeen,TX
Summary
Dedicated professional with a history at Elara Caring, adept in patient care and sales, enhancing customer satisfaction and patient well-being. Leveraged expertise in housekeeping and meal preparation to improve living conditions. Excelled in building customer relationships, significantly contributing to team success. Skilled in financial transactions and infection control, showcasing a blend of hard and soft skills.
Overview
1
1
year of professional experience
Work History
Home Health Aide
Elara Caring
08.2024 - 01.2025
- Provided companionship and emotional support, engaging in meaningful conversations and activities to improve mental well-being.
- Performed wound care and dressing changes, following strict infection control protocols to promote healing.
- Implemented personalized care plans, addressing unique needs and preferences to enhance overall patient satisfaction.
- Monitored and reported changes in patients' health conditions, collaborating with healthcare teams to adjust care plans.
Sales Associates
Bellapop
07.2024 - 08.2024
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Sales Associate
DDs Discount
01.2024 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Princeton Senior High
Princeton , Wv06.2022
Skills
- Patient care
- Meal preparation
- Housekeeping
- Sales associates
Timeline
Home Health Aide
Elara Caring
08.2024 - 01.2025
Sales Associates
Bellapop
07.2024 - 08.2024
Sales Associate
DDs Discount
01.2024 - 03.2024
Princeton Senior High
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