Lance Badgett
Sacramento,CA
Summary
Versatile and hardworking professional with eight years of experience caring for diverse conditions. Committed to leveraging knowledge of industry equipment and technology to support diagnosis and treatment. Courteous candidate with evidence of experience providing quality patient care and administrative services. Proven track record of success in streamlining operations, developing protocols and improving patient outcomes. Strong commitment to exemplary customer service and maximizing patient safety and satisfaction.
Overview
7
7
years of professional experience
Work History
Community Healthcare Worker/ Case Manager
WellSpace Health
Sacramento, CA
11.2021 - 10.2023
- Prevented the spread of infections by adhering strictly to infection control protocols and maintaining a clean environment for patients.
- Educated patients and families on disease management, promoting self-care and prevention strategies.
- Conducted thorough patient assessments, leading to accurate diagnoses and effective treatments.
- Assisted physicians in medical procedures, resulting in improved patient outcomes and decreased complications.
- Coordinated with multiple departments for seamless provision of interdisciplinary services aimed at holistic patient care.
- Maintained accurate and up-to-date patient records, facilitating effective communication among healthcare providers.
- Provided consistent support to patients during difficult times, offering comfort and reassurance.
- Reduced hospital readmission rates through diligent monitoring and follow-up of discharged patients.
- Participated actively in professional development opportunities to stay current on best practices within the healthcare field.
- Improved patient satisfaction by providing compassionate and empathetic care.
- Provided culturally sensitive care that respected each individual''s unique background and experiences.
- Streamlined workflow for healthcare teams, ensuring timely delivery of services to patients.
- Utilized critical thinking skills during emergency situations, contributing significantly to successful outcomes under pressure.
- Developed strong rapport with patients and families, fostering trust in the healthcare team''s expertise.
- Actively contributed towards improving overall quality of patient care through regular departmental audits, identification of potential risk areas, and implementation of corrective measures.
- Enhanced patient recovery by implementing personalized care plans tailored to individual needs.
- Met with patients to discuss medical histories and current complaints.
- Identified opiate-free pain control methods to reduce usage of overprescribed narcotics.
- Partnered with healthcare teams to address care plan management, development and implementation.
- Analyzed care plans and upheld JCAHO, Medicare and Medicaid guidelines.
- Monitored patient progress and reported changes to healthcare professionals.
- Supported office operations by expertly handling administrative needs.
- Maintained accurate records of patient visits and treatments in patient medical files.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Completed necessary reports and documentation on time and to specifications.
- Answered patient inquiries and provided information about healthcare services.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Transported patients to and from appointments, assisting with getting in and out of vehicles.
- Scheduled patients for appointments and maintained master calendar.
- Obtained patient or family member authorizations for tests and procedures.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
- Evaluated treatment plans against individual goals and healthcare standards.
- Collaborated with an interdisciplinary team to determine timely delivery of services.
- Streamlined service coordination efforts through diligent maintenance of client files and efficient use of case management software tools.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect as mandated by law.
Substance Use Disorder Treatment Counselor -I
California Department Of Corrections And Rehabilitation
Vacaville California
05.2016 - 06.2021
- Advocated for increased funding and resources dedicated towards comprehensive addiction treatment services within the community.
- Enhanced client engagement through the use of evidence-based counseling techniques.
- Facilitated group therapy sessions for increased peer support and shared learning experiences.
- Delivered culturally sensitive counseling services that addressed the diverse backgrounds and perspectives of clients seeking help.
- Conducted thorough intake assessments to identify client needs and determine appropriate level of care.
- Coordinated with external agencies to secure necessary services for clients'' ongoing recovery support needs.
- Educated clients on addiction recovery resources, empowering them to make informed choices about their treatment options.
- Monitored client progress and adjusted treatment plans accordingly for optimal results.
- Developed strong rapport with clients, fostering a supportive environment conducive to recovery.
- Provided compassionate support during individual counseling sessions, helping clients navigate complex emotions related to their addiction journey.
- Effectively managed crisis situations, ensuring the safety and well-being of clients at all times.
- Maintained detailed case notes, assisting in the continuity of care and accurate tracking of client progress.
- Led psychoeducational groups, equipping clients with valuable coping skills for long-term success in recovery.
- Utilized motivational interviewing techniques to promote positive change within clients facing addiction challenges.
- Collaborated with multidisciplinary teams to provide comprehensive care for clients in need.
- Evaluated the effectiveness of treatment approaches, adjusting strategies as needed to maximize client success rates.
- Implemented relapse prevention strategies tailored specifically to each client''s unique circumstances.
- Established trusting relationships with family members involved in the treatment process, supporting both their own healing and that of their loved one.
- Assessed clients'' needs and provided timely interventions to address substance abuse issues.
- Monitored client progress to make necessary adjustments for client success.
- Developed individual treatment goals based on history and diagnosis.
- Coordinated care with other professionals to provide clients with comprehensive support.
- Supported aftercare planning for continued recovery after treatment.
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Taught substance abuse classes to help clients understand consequences of drug and alcohol use.
- Kept accurate and detailed records to track and document client progress.
- Facilitated group and individual therapy in outpatient setting.
- Provided crisis intervention to address clients' immediate needs and prevent harmful behaviors.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes.
- Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Coordinated referrals for addiction services based on individual client needs and preferences.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
Education
Ged Testing
Folsom, CA08.1991
Skills
- Compassionate communication
- Compassionate Care
- Clinical Documentation
- Patient Assessments
- Care Planning
- Motivational Interviewing
- Insurance Billing
- Cultural Competency
- Counseling services
- Treatment plan implementation
- Electronic Medical Record Software
- Substance Abuse Knowledge
- Relapse Prevention
- Client Advocacy
- Self-Care Promotion
- Addiction Recovery Support
- Behavior Modification
- Co-occurring Disorders
- Recovery planning
- Individual Counseling
- Empathy Development
- Boundary Setting
- Psychoeducation Delivery
- Family therapy
- Psychosocial Rehabilitation
- Referral Coordination
- Therapeutic Alliance
- Clinical assessment
- Community Resources
- Providing community referrals
- Community Engagement
- Goal Setting
- Client Confidentiality
- Crisis Intervention
- Life Skills Training
- Individual Therapy
- Intervention Planning
- Crisis Management
- Case Management
- Clinical Supervision
- Outreach activities
- Specimen testing
Timeline
Community Healthcare Worker/ Case Manager
WellSpace Health
11.2021 - 10.2023
Substance Use Disorder Treatment Counselor -I
California Department Of Corrections And Rehabilitation
05.2016 - 06.2021
Ged Testing