Lance Batho
Farmington Hills
Summary
Logistics professional with 4 years of experience spanning both operations and sales, with a proven track record of successfully managing high-volume accounts. Skilled in carrier management, process coordination, and customer relations, with the ability to balance efficiency and accuracy in fast-paced environments. Adept at building relationships with carriers and clients, ensuring smooth operations, and supporting business growth through reliable service and strategic execution.
Overview
5
5
years of professional experience
Work History
Departmental Analyst
State Of Michigan Department Of Corrections
04.2024 - Current
- Leveraged subject matter expertise to provide guidance in crafting strategic responses to evolving political dynamics.
- Developed strategic recommendations for advancing legislative priorities based on extensive research and analysis.
- Presented actionable recommendations during staff briefings based on detailed reviews of current policy landscape.
Carrier Operations Representative
CH Robinson
05.2021 - 04.2024
- Coordinated incoming and outgoing shipments to maintain schedules.
- Tracked and managed transfer paperwork such as packing lists.
- Developed strong relationships with carriers to secure competitive rates and improve delivery times.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Tracked orders and notified customers of status or potential delays.
Logistics Intern
CH Robinson
05.2020 - 09.2020
- Responded to customer requests for information and resolved billing issues.
- Maintained detailed documentation of all intern tasks completed during internship period as a reference guide for future team members.
- Utilized advanced software tools for tracking shipments, maintaining visibility throughout the entire supply chain process.
- Provided support during peak shipping seasons by helping coordinate additional resources and ensuring smooth workflow among team members.
- Assisted in resolving shipment discrepancies by collaborating with carriers and internal teams, enabling timely deliveries to customers.
Education
Bachelor of Science - Public Relations And Political Science
Central Michigan University
Mount Pleasant, MI05-2021
Skills
- Microsoft office
- Analytical thinking
- MS Excel
- Time management
- Attention to detail
- Project management
Timeline
Departmental Analyst
State Of Michigan Department Of Corrections
04.2024 - Current
Carrier Operations Representative
CH Robinson
05.2021 - 04.2024
Logistics Intern
CH Robinson
05.2020 - 09.2020
Bachelor of Science - Public Relations And Political Science
Central Michigan University
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