Lance Grattafiori

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

• Worked with classroom teacher to learn about current standards and best practices.
• Facilitated small group activities and one-on-one instruction to meet individual student needs.
• Cultivated positive relationships with administration, teaching staff, and students.
• Promoted a positive learning environment by establishing clear expectations, enforcing classroom rules, and fostering open communication.
• Supported diverse learners with differentiated instruction strategies tailored to individual needs and abilities.
• Promoted positive and productive learning environment to increase engagement and rapport with students and teachers.
• Created and implemented different learning activities to meet needs of different types of learners.
• Assisted in administering tests and other assessments to evaluate student progress.
• Monitored classrooms for safety and good behavior, offering students positive reinforcement to maintain discipline.
• Developed lesson plans that incorporated mandated topics and included immersive activities for student engagement.
• Provided constructive feedback on student work, guiding them toward improvement while building their confidence in their abilities.
• Implemented assessment tools to monitor student progress, adjusting lesson plans as needed to address areas of struggle or mastery.

As part of Michigan State University's teaching program, I along with 20 other Secondary History Education Majors went to Haslett every Friday for a semester. During this time we would lead instruction, work with different students everyday on common classwork, as well as meet whole group in between classes to discuss positives and negatives of the lesson, changing it throughout the day to better suite the needs of students.

• Supported dock management in implementing procedures for improved workflow and staff performance.
• Provided excellent customer service to boat owners, addressing concerns and resolving issues quickly.
• Handled emergency situations professionally, maintaining clear communication with relevant parties during incidents.
• Collaborated with team members for efficient use of resources and optimal productivity.

• Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
• Contributed to overall farm efficiency by performing regular equipment maintenance and repairs as needed.
• Participated in seasonal harvest activities including picking fruits and vegetables, sorting produce, and preparing products for market sales or storage.
• Monitored weather forecasts to plan work schedules, minimizing disruption from adverse weather conditions.