Lance Jacobs

Work History

Self Employed Services

01.2020 - Current

Overhauled and repaired gasoline marine engines, outboard motors and related marine equipment and systems using technical manuals and schematic charts.
Mounted motors to boats and operated boats at various speeds on waterways to conduct operational tests.
Tested engines, transmissions, rigging, propellers, navigational and related systems to diagnose malfunctions.
Removed and either repaired or replaced parts gears, magneto points, piston rings and spark plugs to correct malfunctions.
Completed regular maintenance and service through oil changes, gear lubrication and winterizing.
Prioritized and organized tasks to efficiently accomplish service goals.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.

FedEx

05.2023 - 07.2023

Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Loaded truck and properly secured items to prevent damage for deliveries.

Adidas Warehouse

08.2018 - 01.2020

Maneuvered forklift over and around loaded pallets, boxes and other materials.
Maintained current forklift training and certification as required by company policies.
Transported material to correct locations and documented inventory changes.
Inspected lifts before use to prevent damage to goods.
Reported safety and quality issues to management.
Tied and secured loads to prevent shifting or damage to items.
Examined empty pallets for damage and moved pallets to proper storage areas.
Divided and sorted product shipments received using account information and shipping labels.
Tracked materials moved for stocking purposes and to complete logs for management.
Moved pallets of merchandise using electric forklifts and electric pallets.

Circle K

05.2016 - 05.2018

Assisted in continuous development of effective store associates to achieve desired sales and results.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Coached and developed store associates through formal and informal interactions.
Oversaw aspects of maintenance, inventory and daily activity management.
Delegated assignments based on team strengths to optimize floor coverage and service levels.
Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Handled scheduling for store shifts to achieve adequate staffing.
Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Supervised cashiers in processing credit, debit and cash payments to streamline sales.
Reviewed inventory and sales records to prepare reports for management and budget departments.
Answered customer questions and addressed problems and complaints in person and via phone.
Examined merchandise to correctly price and display products.
Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.