Lance Menousek
Newtown,CT
Summary
Dependable server, successful in providing fast, high-quality customer service to guests. Well-versed in food safety and industry best practices. Detail-oriented team player with strong organizational skills, and an ability to handle multiple projects accurately.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Busser/Food Runner/Host/Server/Bartender
Sal E Pepe Contemporary Italian Bistro
03.2019 - 04.2023
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Greeted customers and provided outstanding customer service.
- Responded to customer complaints and inquiries promptly, finding swift resolutions.
- Cultivated warm relationships with regular customers.
- Operated cash register and processed payments from customers.
- Assisted customers with carry-out service.
Busser/Food Runner
King's Breakfast And Lunch
06.2020 - 08.2020
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash and wiped up spills to maintain fresh and clean customer areas.
Education
High School Diploma -
Newtown High School
Sandy Hook, CT06.2020
Skills
- Safe Handling Standards
- Cleaning and Sanitizing
- Customer Service
- Meal Delivery
- Till Counting
- Verifying Orders
Certification
ServSafe Food Handling Certification- 2023
ServSafe Alcohol Certification- 2023
Timeline
Busser/Food Runner
King's Breakfast And Lunch
06.2020 - 08.2020
Busser/Food Runner/Host/Server/Bartender
Sal E Pepe Contemporary Italian Bistro
03.2019 - 04.2023
High School Diploma -
Newtown High School
ServSafe Food Handling Certification- 2023
ServSafe Alcohol Certification- 2023
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