Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Lance Montoya

Albuquerque,NM

Summary

Manufacturing professional with strong technical skills in equipment operation, maintenance, and troubleshooting. Proven ability to enhance production efficiency and ensure high-quality standards. Well-versed in safety protocols and lean manufacturing principles. Strong team collaborator who adapts seamlessly to changing demands and consistently delivers reliable results.

Overview

10
10
years of professional experience

Work History

Manufacturing Technician

General Mills
08.2019 - Current
  • Operated and maintained manufacturing equipment for product quality.
  • Collaborated to optimize production processes and minimize downtime.
  • Conducted inspections and troubleshooting to prevent operational issues.
  • Implemented safety protocols, enhancing workplace safety and compliance.
  • Trained technicians on equipment operation and safety standards.
  • Developed procedures to improve efficiency in manufacturing workflows.
  • Performed preventative maintenance and inspections on machinery.

Retail Sales Associate

AutoZone
04.2021 - 03.2022
  • Assisted customers with product selection, enhancing service experience.
  • Maintained organized inventory displays for product availability.
  • Processed transactions using point-of-sale systems, improving checkout efficiency.
  • Trained new staff on sales techniques, fostering team development.
  • Resolved customer complaints effectively, maintaining satisfaction and loyalty.
  • Greeted customers and assisted with product questions and purchases.
  • Maintained a clean store environment to enhance shopping experience.
  • Handled returns and exchanges professionally, adhering to company policies.

Security Escort

Hana Industries
04.2017 - 07.2019
  • Ensured compliance with safety protocols during escorting operations.
  • Monitored access points, verifying credentials of personnel and visitors.
  • Coordinated with security teams to manage site-specific safety measures.
  • Conducted regular inspections of premises to identify potential security risks.
  • Developed and implemented effective communication strategies among team members.
  • Conducted regular foot patrols to maintain a visible security presence, deterring potential threats and criminal activity.

Order Builder

Coca Cola Refreshments
01.2017 - 04.2017
  • Organized product orders for efficient loading and distribution.
  • Operated pallet jacks and forklifts, ensuring safe material handling.
  • Streamlined order fulfillment processes through team collaboration.
  • Inspected products for quality assurance and accuracy.
  • Ensured cleanliness and organization in the warehouse.
  • Reduced product damage by careful handling and quality control adherence.

Crew Member

Wendy's
07.2015 - 11.2016
  • Processed orders and addressed inquiries, delivering exceptional customer service.
  • Collaborated with team to maintain cleanliness in food preparation areas.
  • Operated point-of-sale systems, ensuring accurate transactions and order fulfillment.
  • Trained new crew on safety protocols and operational procedures for improved efficiency.
  • Monitored inventory levels and assisted in restocking supplies for customer needs.
  • Resolved customer complaints quickly, enhancing dining experience and loyalty.
  • Handled front counter and drive-thru operations efficiently without quality loss.
  • Prepared meals, took orders, and collected payments while multitasking effectively.

Education

Industry 4.0 Certification - Mechatronics

Central New Mexico Community College
Albuquerque, NM
06-2024

General Studies

Bataan Military Academy
Albuquerque, NM
05-2015

Skills

  • Equipment troubleshooting
  • Precision assembly
  • Adaptive problem solving
  • OSHA compliance
  • Production scheduling
  • Materials loading
  • Mechanical aptitude
  • Customer service
  • Customer engagement
  • Product knowledge
  • Product recommendations

Accomplishments

  • Collaborated with team of 4 in the development of Green Light for Line-10 Midnight stops.

Timeline

Retail Sales Associate

AutoZone
04.2021 - 03.2022

Manufacturing Technician

General Mills
08.2019 - Current

Security Escort

Hana Industries
04.2017 - 07.2019

Order Builder

Coca Cola Refreshments
01.2017 - 04.2017

Crew Member

Wendy's
07.2015 - 11.2016

Industry 4.0 Certification - Mechatronics

Central New Mexico Community College

General Studies

Bataan Military Academy

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