Lance Sanford
Lake Alfred,Florida
Summary
Accomplished and energetic tire salesman with a solid history of achievement and prioritization abilities. Areas of expertise include extensive vehicle knowledge, extensive tire knowledge and ability to relay this information to customers and employees alike. Possessing excellent leadership qualities.
Overview
3
3
years of professional experience
Work History
Commerical Tire Salesman
Monro Commerical Solutions
Dundee, FL
10.2021 - Current
- Built and maintained relationships with commercial clients.
- Researched competitor merchandise and services to promote benefits of company offerings and boost sales.
- Recommended, selected and located merchandise based on customer desires.
- Supervised and verified unloading of trucks and delivery completions, assigned work to technicians and reviewed and approved time cards.
- Managed tire sales, repair and installation and performed periodic quality checks.
- Ensured that all safety regulations were met when handling hazardous materials such as oil, lubricants or other chemicals associated with tire sales.
- Mastered and periodically performed tire technician duties to maintain current knowledge and proficiencies at guiding employees and satisfying customers.
- Oversaw service department to monitor diagnosis of tire problems and service.
- Provided excellent customer service by responding promptly to customer inquiries and resolving complaints in a timely manner.
- Prepared invoices for customers to request payment.
- Prioritized daily tasks for service staff to complete work as promised.
- Processed payments by cash, check, credit card or automatic debits.
- Inspected vehicles to review completed service and monitor for adherence to standards, regulations and ticket specifications.
- Learned and maintained current product knowledge on tires, service and other product lines represented as well as competitive lines.
Commerical Tire Technician
Monro Commerical Solutions
Dundee, FL
09.2020 - 10.2021
- Identified and replaced worn tires and related components, optimizing safety.
- Checked vehicle for leaks and topped off fluids.
- Drove to industrial sites to provide services or respond to emergency calls.
- Performed preventive maintenance services such as tire rotation, balancing, and alignment to ensure proper road performance of commercial vehicles.
- Tested wheel balance after installation to guarantee even weight distribution.
- Helped mechanics complete oil changes, parts replacements, and other repair or maintenance actions.
- Diagnosed mechanical issues with tires and wheels by conducting visual inspections of treads, sidewalls, rims.
- Sealed punctures in tubeless tires by inserting adhesive material and expanding rubber plugs into punctures.
- Demonstrated knowledge of products and services to properly present warranties, promotions and advertisements.
- Adhered strictly to company procedures regarding safety protocols at all times.
- Maintained updated knowledge of new techniques or industry advancements to increase personal performance.
- Installed new tires onto wheels for both single axle and dual axle trucks according to manufacturer specifications.
Education
High School Diploma -
Auburndale Senior High School
Auburndale, FL05-1998
Skills
- Invoice Processing
- Company Policies
- Vendor Relations
- Inventory Management
- Product Knowledge
- Positive Customer Engagement
- Creative Thinking
Timeline
Commerical Tire Salesman
Monro Commerical Solutions
10.2021 - Current
Commerical Tire Technician
Monro Commerical Solutions
09.2020 - 10.2021
High School Diploma -
Auburndale Senior High School
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