Summary
Overview
Work History
Education
Accomplishments
Affiliations
Timeline
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Lance Schneiderman

Olmsted Township,OH

Summary

Team Lead for optical technicians with 15+ years experience in high volume optometry offices, top performer in product sales, and expertise in contact ordering and sales.

Overview

11
11
years of professional experience

Work History

Sales Associate

Gap
Westlake, OH
09.2016 - Current
  • Delivered exceptional customer service to enhance shopping experience and increase customer loyalty.
  • Assisted in maintaining visual merchandising standards to ensure a compelling store presentation.
  • Collaborated with team members to optimize stock levels and maintain inventory accuracy.

Vision Source Representative Facilitator

Vision Source/MEC
Westlake, OH
01.2024 - 01.2026
  • Liaison for 20 Northeast Ohio Vision Sources offices.
  • Attend monthly meetings to calibrate best national incentives and programs.
  • Assisted in organizing Vision Source retreats with vendors and presenters.

Department Leader

Madison Eyecare Associates
Westlake, OH
02.2015 - 01.2026
  • Led team in implementing patient care protocols, enhancing service delivery and patient satisfaction.
  • Regular follow up with patients to ensure delivery and correct product
  • Streamlined operational workflows to improve efficiency within the department and call center.
  • Developed training programs for staff, fostering skill development and improving overall performance.
  • Organized staff monthly trainings.
  • Analyzed operational metrics to drive strategic improvements and enhance service outcomes.
  • Monthly meetings with sales representatives to analyze current sales and growth of product for maximization of rebates.
  • Collaborated with cross-functional teams to implement new technologies that improved patient engagement processes.
  • Conducted regular team huddles to keep staff informed of departmental updates and solicit feedback for continuous improvement.

Education

Bachelor of Science - Elementary Education

Illinois State University
Normal, Illinois

Accomplishments

  • Increased contact sales from 200 to 1,000 boxes per month.
  • Selected as office representative to attend national Vision Source conferences.
  • Helped manage the opening of an additional MEC office.
  • Implemented new technologies for improved patient eye health.

Affiliations

Pilgrim Congregational Church, UCC

Timeline

Vision Source Representative Facilitator

Vision Source/MEC
01.2024 - 01.2026

Sales Associate

Gap
09.2016 - Current

Department Leader

Madison Eyecare Associates
02.2015 - 01.2026

Bachelor of Science - Elementary Education

Illinois State University
Lance Schneiderman