Summary
Overview
Work History
Education
Skills
Groups
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Laura Oldham

Laura Oldham

Middletown,DE

Summary

Professional training manager prepared for district role. Proven ability to develop and deliver effective training programs. Highly skilled in leadership, communication, and problem-solving. Strong focus on team collaboration, adaptability, and achieving results in dynamic environments. Known for reliability and strategic thinking to drive performance improvement.

Overview

36
36
years of professional experience

Work History

District Training Manager

Big Lots
02.2011 - Current
  • Utilized various technologies and platforms to deliver engaging training materials, ensuring all team members had access to up-to-date information relevant to their job responsibilities.
  • Established succession planning by training and mentoring associates into leadership positions.
  • Boosted employee morale with regular recognition events celebrating achievements, fostering a positive work culture throughout the district stores.
  • Optimized sales performance by analyzing data trends and profit and loss to implement necessary changes to product placement or promotional strategies.

General Manager in Training

Wawa
11.2008 - 02.2011
  • Established clear communication channels between various departments, facilitating collaboration on projects and initiatives that spanned multiple teams.
  • Enhanced customer satisfaction levels by addressing their concerns promptly and professionally.
  • Oversaw inventory management to maintain optimal stock levels, reducing waste and associated costs.
  • Managed day-to-day operations, delegating tasks as necessary to ensure smooth workflow within the store.

New Store Set Up Supervisor

Happy Harry's
09.1988 - 11.2008
  • Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.

Education

High School Diploma -

William Penn High School
New Castle, DE

Skills

  • Training evaluation
  • Coaching and mentoring
  • Sales training
  • Staff development
  • Training program development
  • Employee engagement
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking
  • Excellent communication

Groups

DEI Counsel Member, Present

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Laura Oldham