Lance Stribling
Baytown,US
Summary
Results-driven Account Manager/ Executive with an impressive 8 years of experience in the waste management industry. Proven track record of exceeding sales targets, building strong client relationships, and driving revenue growth. Adept at identifying and capitalizing on new business opportunities while effectively managing key accounts. Seeking a challenging role as an Account Manager to leverage extensive industry knowledge and expertise in delivering exceptional customer service, driving business success and revenue growth.
Overview
35
35
years of professional experience
Work History
Account Manager-Environmental Solutions Technical
Clean Harbors Environmental Services
04.2024 - Current
- Managed a portfolio of key accounts generating over $3.1 million in revenue annually.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
TERRITORY SALES EXECUTIVE
Republic Services
04.2023 - 04.2024
- Achieved 122% of New Business Target - 386 sites out of 425 secured 90.8 % estimated $236K
- Expanded the client base within the designated territory by 25% through strategic market analysis and tailored customer engagement strategies, leading to a significant increase in assigned territory
- Negotiated contracts with clients while maintaining company standards of quality
- Provided technical support and troubleshooting services for customers as needed
ACCOUNT EXECUTIVE
Republic Services
09.2019 - 01.2023
- Exceeded New Revenue Targets - FY 2022 - 167%; FY 2021 - 121%; FY 2020 - 119%
- Selected to Sales Manager Development Program - 6 months Fort Worth TX Jan 2023 - April 2023
- Exceeded sales goals through consultative sales approaches and tenacity in following through sales processes
- Successfully implemented new projects, sales ideals, and processes to gain growth among the team while consistently maximizing profits and exceeding sales quota
- Engaged potential clients through various methods live presentations, cold calling, and cold emailing
- Maintained and built CRM records, reports, and opportunities to increase sales optimization
INSIDE SALES MANAGER
Waste Management
09.2016 - 08.2019
- Selected to lead the San Antonio market, which consisted of two Outside Sales Reps, two Construction Account Supervisors to increase the productivity of 36 Inside Sales Agents, to increase closed won rates and revenue growth
- Developed a strong outbound-orientated sales team with exceptional customer service to achieve revenue goals for specific geographic areas FL, NY, NE, GA, PA, IL-MO, MI-IN-OH, KY-TN, and Eastern Canada
- Exceeded 2018 Perm Sales target by 126% resulting in $1M in revenue
- Increased new business accounts (HUNTERS) revenue by $13,760
- Managed book of business worth $10M in revenue across 44,000 accounts (AZ, NM, CO, UT)
- Reduced customer defection rate by 25%
- Increased revenue by 30%, which improved sales profit by $150K
DIRECTOR OF ADMISSIONS
Brightwood College, Kaplan College
11.2015 - 09.2016
- Managed the development and implementation of all organizational functions such as sales, marketing, service, and delivery, customer service, financial aid, and regulatory compliance
- Built up, coached and developed the admission team to execute the new enrollment target, resulting in a 15% lift in applications submitted
- Created a solution-oriented approach to prospective student needs that demonstrated flexibility, creativity, and responsiveness which led to a 35% increase in student enrollment over two academic years by streamlining processes and enhancing alignment with marketing strategies
- Spearheaded an overhaul of the student admissions process by integrating a CRM platform, leading to a 30% increase in enrollment and a 50% improvement in processing efficiency within the first year
DIRECTOR RECRUITMENT
ITT Technical Institute
04.2015 - 11.2015
- Improved overall assignment-to-enrollment conversion rates provided by the marketing department by 6%
- Developed a follow-up strategy that allowed students to complete the admissions process, increasing from 9% to 13% in the first 100 days of taking over the department
- Renovated the admissions process to improve student support, which grew the overall retention rate for new students by 13%
SENIOR DIRECTOR OF ADMISSIONS
DeVry University
04.2013 - 04.2015
- Managed and developed two, Directors of Admissions to achieve individual team results
- Increased new student enrollment by 15% FY 2015, which was the Top 5 of 90 campuses in DeVry University system
- Increased new student recruitment and advisor productivity through effective training and motivation
- Implement the Undergraduate New Student Admissions Checklist to increase the start rate from 46% to 52%
- Increase Sit/Start Rate by 12% of Prior Year for June Quarter
- Streamline Financial Aid and Admissions processes to financially package students in 7 business days which increased the Financial package rate by 18%
- Construct and deliver employee performance reviews
SENIOR DIRECTOR OF ADMISSIONS
Art Institute
06.2012 - 04.2013
- Increased start rate from the prior year by 15% taking it from 65% to 80% within the first 90 days of managing all admissions processes
- Oversaw and improved admissions activities which increased the lead-to-enrollment rate by 32%
- Exceeded new student recruitment goals by 13.4% for FY 2013
- Constructed and implemented activities producing changed behavior and increased productivity to 2% YoY annual start number increase while beating the budget
DIRECTOR ADMISSIONS HIGH SCHOOL
DeVry University
08.2005 - 06.2012
- Increased enroll-to-start conversion 12%, from 68% to 80%; Exceeded, fiscal year start goal of 620 at 657, after exceeding first fiscal year start goal 101%
- Achieved 115% of budget (Undergraduate, Graduate) for new starts in FY 2011
- Promoted to manage Alpharetta GA Director of Admissions, overseeing all campus admissions
- Demonstrated track record of success as Director of Admissions HS, overseeing HS enrollments for Houston, San Antonio, and South TX campuses
- Developed, coached, and trained admissions team of 18 members meet individual and team new student enrollment goals
- Converted marketing leads at 12.5% of all leads, which was above 7.5% DeVry University average
- Generated 20% of the campus leads by 4 per team member per week
- Exceed student growth expectations by 119% for FY 2010, 105% for FY 2009, and 128% for FY 2008
- Recipient of Leadership Award, Dimond PRIDE for FY 10 and FY 09
DIRECTOR RECRUITMENT
Remington College
02.2002 - 08.2005
- Gold Club Achievement Award, 2003, 2004, 2005
- Decreased employee attrition rate by 17% in the year of 2005
- Made operational changes within the region which increased lead to enrollment rate by 32.6%
- Construct and implement activities to change behavior and increase production (i.e
- Advisors’ lead to enrollment conversion rate increases 10%-20% after each campus visit)
- Facilitate admissions material in large classroom settings (Admissions Training Plus Certification)
- Coach employees through many methods of learning (i.e., instructor-led, role-play, activity worksheets, experienced-based learning, etc.)
SERGEANT FIRST CLASS (E-7)
UNITED STATES ARMY
08.1989 - 04.2002
- 79R4V - US Army Recruiter - New Orleans Recruiting Battalion
- 11B4V - Infantry Airborne Ranger - Various Assignments
Education
MASTER OF BUSINESS ADMINISTRATION (MBA) -
Keller Graduate School of Management
HOUSTON, TX01.2011
Bachelor of Business Administration - Minor in Human Resource Management
DeVry University
HOUSTON, TX01.2008
Skills
- CERTIFIED PACKAGING LABORATORY PROFESSIONAL Course _Completed _ 5/2024
- RCRA Certification Course _ Completed _ 5/2024
Timeline
Account Manager-Environmental Solutions Technical
Clean Harbors Environmental Services
04.2024 - Current
TERRITORY SALES EXECUTIVE
Republic Services
04.2023 - 04.2024
ACCOUNT EXECUTIVE
Republic Services
09.2019 - 01.2023
INSIDE SALES MANAGER
Waste Management
09.2016 - 08.2019
DIRECTOR OF ADMISSIONS
Brightwood College, Kaplan College
11.2015 - 09.2016
DIRECTOR RECRUITMENT
ITT Technical Institute
04.2015 - 11.2015
SENIOR DIRECTOR OF ADMISSIONS
DeVry University
04.2013 - 04.2015
SENIOR DIRECTOR OF ADMISSIONS
Art Institute
06.2012 - 04.2013
DIRECTOR ADMISSIONS HIGH SCHOOL
DeVry University
08.2005 - 06.2012
DIRECTOR RECRUITMENT
Remington College
02.2002 - 08.2005
SERGEANT FIRST CLASS (E-7)
UNITED STATES ARMY
08.1989 - 04.2002
MASTER OF BUSINESS ADMINISTRATION (MBA) -
Keller Graduate School of Management
Bachelor of Business Administration - Minor in Human Resource Management
DeVry University
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