Dynamic leader with extensive experience in managing daily operations and supervising performance in fast-paced environments. Skilled in financial management and problem-solving, successfully driving operational improvements and fostering effective communication to meet organizational goals.
Overview
32
32
years of professional experience
Work History
Owner/Operator
Phoenix General Contracting
Edina, Minnesota
01.2007 - Current
Managed daily operations of business, including hiring and training staff.
Managed daily operations to ensure smooth business functioning.
Oversaw budgeting and financial management.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Developed strategic plans to enhance customer satisfaction and retention.
Ensured compliance with local, state, and federal regulations.
Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Communicated regularly with clients to address concerns and provide updates.
Department Lead
Toro Company
Shakopee, Minnesota
03.1994 - 12.2006
Led daily operations, ensuring efficient workflow and maximum productivity.
Provided leadership, motivation, direction and support to team members in order to achieve individual success as well as team goals.
Trained team members on safety protocols and standard operating procedures, improving compliance rates.
Supervised and delegated tasks to departmental personnel during manager's absence and busy periods.
Facilitated interdepartmental communication to streamline operations and reduce delays.
Developed plans to address efficiency, cost, and profit challenges, supporting operational improvements.
Oversaw quality control checks to ensure product standards are met.
Oversaw quality control checks to uphold product standards consistently.
Assisted in developing training materials for onboarding new employees.
Education
High School Diploma -
Redwood Falls High
Redwood Falls, MN
06-1992
Some College (No Degree) - Engineering Mechanics
Hennipen Technical College
Anoka, MN
Skills
Financial oversight and cost management
Strategic planning and operational reporting
Regulatory compliance and safety protocols
Team management and performance supervision
Customer relationship management and conflict resolution
Effective communication and negotiation
Problem solving and quality control
Time management and maintenance planning
Supply chain distribution and materials management