Lance Swenson
Brookings,SD
Summary
Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Overview
18
18
years of professional experience
Work History
Telecommunications Technician 1
Swiftel Communications
03.2008 - Current
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Installed and configured new devices and system components.
- Responded to service requests during and after business hours.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
Wireless Sales Associate
Swiftel Communications
04.2006 - 03.2008
- Maintained accurate records of sales and customer information.
- Tracked and recorded department inventory of products.
- Oversaw signage, pricing and shelf labeling to promote neat, professional presentation.
Education
No Degree - Sociology
South Dakota State University
Brookings, SDNo Degree - Computer Networking And Telecommunications
Southeast Technical Institute
Sioux Falls, SDSkills
- Installation and Maintenance
- Device Installation
- Writing Reports
- Troubleshooting and Repair
- Configuring Equipment
- Educating Customers
- System Repair
- Work Order Completion
Timeline
Telecommunications Technician 1
Swiftel Communications
03.2008 - Current
Wireless Sales Associate
Swiftel Communications
04.2006 - 03.2008
No Degree - Sociology
South Dakota State University
No Degree - Computer Networking And Telecommunications
Southeast Technical Institute