Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Meticulous Houseman with 4 years of experience working to keep guests happy and hotel rooms clean and organized. Team-centered cleaner providing support to diverse group of co-workers in varying roles. Safety-oriented team member following rigorous protocol for occupational health and wellness. Motivated and efficient Houseman specializing in General cleaning and maintenance. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes.
Hi, I’m
Lance Taylor
Hazel Park,MI
Summary
Overview
3
years of professional experience
Work History
Homewood Suites by HiltonTroy, MI
Houseman
06.2023 - 05.2024
Job overview
- Collected and removed trash from rooms.
- Cleaned and sanitized bathrooms, replacing towels and toiletries.
- Organized supplies for use based on expected customer needs.
- Removed soiled bedclothes and remade beds using clean sheets.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Cleaned customer laundry according to care instructions for specific garments and articles of clothing.
- Delivered requested items such as linens, towels, toiletries and other amenities to guest rooms in a timely manner.
- Transported dirty linen from guest rooms to laundry area using appropriate equipment.
- Cleaned bathrooms including toilets, sinks and mirrors on a daily basis.
- Communicated effectively with other departments such as front desk or engineering teams if needed.
- Followed safety guidelines while handling hazardous materials such as chemicals.
- Assisted in setting up meeting spaces for events or conferences.
- Checked stock levels of cleaning supplies regularly and reported low inventory levels to supervisors.
- Organized closets and cabinets according to hotel regulations.
- Maintained a clean and safe environment for guests and staff by vacuuming, dusting, sweeping, mopping floors, washing windows and walls.
- Assisted with loading, unloading luggage for guests upon arrival, departure.
- Assisted Housekeepers in changing bed linens when needed.
- Responded promptly to guest inquiries and requests regarding housekeeping needs.
Courtyard by MarriottPontiac, MI
Houseperson
02.2023 - 05.2023
Job overview
- Assisted housekeeping staff with cleaning duties including vacuuming carpets, dusting furniture, polishing surfaces, changing linens, and restocking supplies.
- Maintained cleanliness of storage areas for linen and other supplies.
- Set up meeting spaces according to instructions given by supervisors.
- Cleaned and maintained public areas, such as lobbies, hallways, and restrooms.
- Inspected guest rooms for cleanliness standards prior to check-in.
- Performed general grounds keeping tasks such as weeding and trimming plants.
- Provided excellent customer service at all times.
- Responded to guest inquiries regarding hotel services and facilities in a courteous and professional manner.
- Checked elevators regularly for any malfunctions or safety concerns.
- Swept floors, emptied trash cans, washed windows as necessary.
- Disinfected high touch points on a regular basis throughout the facility.
- Assisted in moving furniture as needed.
- Collected dirty linens from guest rooms and transported them to designated laundry area.
Holiday Inn Express Hotel SuitesTroy, MI
Houseperson
12.2022 - 02.2023
Job overview
- Maintained cleanliness of storage areas for linen and other supplies.
- Cleaned and maintained public areas, such as lobbies, hallways, and restrooms.
- Performed general grounds keeping tasks such as weeding and trimming plants.
- Provided excellent customer service at all times.
- Responded to guest inquiries regarding hotel services and facilities in a courteous and professional manner.
- Checked elevators regularly for any malfunctions or safety concerns.
- Disinfected high touch points on a regular basis throughout the facility.
Sonesta ES SuitesAuburn Hills, MI
Houseperson
06.2021 - 11.2021
Job overview
- Assisted housekeeping staff with cleaning duties including vacuuming carpets, dusting furniture, polishing surfaces, changing linens, and restocking supplies.
- Maintained cleanliness of storage areas for linen and other supplies.
- Set up meeting spaces according to instructions given by supervisors.
- Cleaned and maintained public areas, such as lobbies, hallways, and restrooms.
- Performed general grounds keeping tasks such as weeding and trimming plants.
- Provided excellent customer service at all times.
- Responded to guest inquiries regarding hotel services and facilities in a courteous and professional manner.
- Reported maintenance problems promptly to the supervisor.
- Replenished guest room amenities in a timely manner.
- Disinfected high touch points on a regular basis throughout the facility.
- Swept floors, emptied trash cans, washed windows as necessary.
- Loaded and unloaded delivery trucks when necessary.
- Stocked vending machines with snacks and beverages.
- Assisted in moving furniture as needed.
- Greeted guests upon arrival and provided assistance with luggage.
- Collected dirty linens from guest rooms and transported them to designated laundry area.
- Ensured that all safety precautions were followed when using cleaning agents or equipment.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Collected and removed trash from rooms.
- Cleaned and sanitized bathrooms, replacing towels and toiletries.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Attended to mini bars and refrigerators by replacing ice buckets, restocking coffee amenities and wiping down surfaces.
- Cleaned customer laundry according to care instructions for specific garments and articles of clothing.
- Maintained a clean and safe environment for guests and staff by vacuuming, dusting, sweeping, mopping floors, washing windows and walls.
Daxton HotelBirmingham, MI
Houseperson
11.2020 - 02.2021
Job overview
- Assisted housekeeping staff with cleaning duties including vacuuming carpets, dusting furniture, polishing surfaces, changing linens, and restocking supplies.
- Maintained cleanliness of storage areas for linen and other supplies.
- Cleaned and maintained public areas, such as lobbies, hallways, and restrooms.
- Inspected guest rooms for cleanliness standards prior to check-in.
- Provided excellent customer service at all times.
- Responded to guest inquiries regarding hotel services and facilities in a courteous and professional manner.
- Checked elevators regularly for any malfunctions or safety concerns.
- Reported maintenance problems promptly to the supervisor.
- Replenished guest room amenities in a timely manner.
- Disinfected high touch points on a regular basis throughout the facility.
- Swept floors, emptied trash cans, washed windows as necessary.
- Assisted in moving furniture as needed.
- Greeted guests upon arrival and provided assistance with luggage.
- Delivered items to guests' rooms upon request.
- Collected dirty linens from guest rooms and transported them to designated laundry area.
- Ensured that all safety precautions were followed when using cleaning agents or equipment.
- Collected and removed trash from rooms.
- Cleaned and sanitized bathrooms, replacing towels and toiletries.
- Washed and polished glass windows and doors to keep entryways clear and professional.
CTC Chrysler/ Aerotek StaffingAuburn Hills, MI
Janitor
Job overview
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Completed sweeping and vacuuming, glass cleaning and trash collecting.
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Organized custodial closets to easily find equipment and supplies.
- Moved equipment and furniture to thoroughly clean space.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Notified building managers about needed repairs to maintain public safety.
- Replenish bathroom supplies such as soap, paper towels and toilet tissue.
- Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
- Empty wastebaskets and trash containers.
Education
Harrison High SchoolFarmington Hills, MI
GED
09-2012
University Overview
Skills
- Customer Service
- Meeting Room Preparation
- Stain Removal
- Task Prioritization
- Exceptional time management
- Problem-solving aptitude
- Problem-Solving
- Active Listening
- Multitasking and Prioritizing
- Excellent Communication
- Focused and detail-oriented
Timeline
Houseman
Homewood Suites by Hilton
06.2023 - 05.2024
Houseperson
Courtyard by Marriott
02.2023 - 05.2023
Houseperson
Holiday Inn Express Hotel Suites
12.2022 - 02.2023
Houseperson
Sonesta ES Suites
06.2021 - 11.2021
Houseperson
Daxton Hotel
11.2020 - 02.2021
Janitor
CTC Chrysler/ Aerotek Staffing
Harrison High School
GED