Operated varied hand and power tools to complete repairs.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for equipment replacement, repair, or maintenance.
Followed safety protocols to minimize workplace accidents.
Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
Assisted management in developing long-term plans for equipment upgrades and replacements.
Field Operations Supervisor
Charter Communications, Time Warner Cable
01.2017 - 06.2019
Conducted regular site inspections to ensure adherence to quality standards and identify areas for improvement.
Managed field operations for successful project completion, ensuring timely delivery and client satisfaction.
Developed standard operating procedures to ensure consistent work results across all team members and improve overall operational efficiency.
Streamlined communication between departments, fostering collaboration and efficient problem solving.
Implemented safety protocols for field operations, reducing workplace accidents and maintaining compliance with industry regulations.
Set and managed schedules to give proper coverage to required areas and meet customer service demands.
Supervised a team of technicians, maintaining high-quality work standards and promoting safe practices in the field.
Collaborated with management to develop strategic plans for operational improvements, driving long-term success in the organization.
Trained technicians on safety, task prioritization and project management techniques.
Reduced duplicate work and budget issues by organizing processes for division between technology and purchasing.
Met with senior management to determine needs and develop roadmaps.
Inspected equipment and tools used for safe operation.
Sourced suppliers and purchased necessary materials for work.
Engineering Coordinator
Choctawhatchee Electric Coop.
06.2019 - 12.2021
Collaborated with cross-functional teams to ensure seamless integration of engineering designs into final products.
Participated in regular design reviews, offering constructive feedback to colleagues and incorporating suggestions to enhance overall quality.
Assisted in the development of project specifications, ensuring accurate representation of client requirements within engineering designs.
Developed detailed technical documentation to support design decisions and facilitate future modifications.
Optimized existing designs for improved performance, cost reduction, and enhanced functionality.
Maintained up-to-date knowledge of applicable codes, regulations, and industry standards, ensuring full compliance in all engineering designs.
Managed multiple projects simultaneously while adhering to strict deadlines and maintaining high-quality results.
Improved engineering designs by incorporating innovative solutions and utilizing advanced software tools.
Achieved greater accuracy in modeling complex systems through diligent attention to detail in calculations and drawings.
Assisted with installation, calibration and testing of engineering systems.
Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
Assisted with design and implementation of new engineering processes and procedures to optimize productivity.
Collaborated with other departments to facilitate successful project completion.
Led engineering teams to successfully complete projects on time and within budget.
Project Manager Fiber Optic Design & Construction
Bigham Cable Construction
01.2022 - Current
Maintained schedules to meet key milestones at every project phase.
Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Managed projects from procurement to commission.
Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
Negotiated and managed third-party contracts related to project deliverables.
Achieved significant improvements in project quality by establishing rigorous quality control processes.
Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
Optimized project schedules, identifying critical path tasks and reallocating resources to maintain momentum.
Reported regularly to managers on project budget, progress, and technical problems.
Recruited and oversaw personnel to achieve performance and quality targets.
Education
High School Diploma -
Slocomb High School
Slocomb, AL
05-2003
Skills
Project management
Budget management
Quality control
Contract negotiation
Technical documentation
Project planning and development
Project tracking
Inventory control
Technical support
Construction management
Forecasting
Systems installation, configuration, and upgrading
Permit processing
Certification
Training and hands on with CWDM and DWDM Fiber Optics designs and fusion splicing and troubleshooting
Customer Service Representative at Charter Communications, Time Warner CableCustomer Service Representative at Charter Communications, Time Warner Cable