Lance Voll
Westerville ,OHIO
Summary
Adept Plumber with extensive experience at Atlas Butler, showcasing a strong commitment to continuous learning and problem-solving prowess. Expert in piping installation and skilled in staff management, I have significantly enhanced project profitability and efficiency. Known for exceptional troubleshooting and customer service, I consistently exceed client expectations while adhering to codes compliance.
Overview
20
20
years of professional experience
Work History
Plumber
Atlas Butler
05.2022 - 01.2025
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Measured, threaded, and cut materials to correct angles.
- Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
- Selected type and size of piping required for each project.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Mentored junior plumbers, sharing industry expertise to improve overall team performance.
- Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
- Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
- Offered guidance and training to junior team members.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Increased client retention, providing exceptional customer service through timely project completion.
- Conducted thorough inspections of existing plumbing systems, identifying potential problems before they escalated into expensive repairs for clients.
- Developed long-lasting relationships with suppliers, securing favorable pricing on materials for the company''s benefit.
- Enhanced customer satisfaction by promptly addressing and resolving plumbing issues.
- Reduced water consumption for clients with installation of high-efficiency fixtures.
- Adapted quickly to new plumbing technologies, staying ahead in industry.
- Diagnosed and repaired variety of issues, from simple leaks to complex system malfunctions.
Plumber
APEX Plumbing Heating & Air LLC & BINC Operating
09.2021 - 04.2022
Plumber
Atlas Butler
05.2017 - 09.2021
Plumbing and HVAC Tech /supervisor
Service Olympians
10.2015 - 08.2017
Plumbing Supervisor
Terra Plumbing
02.2005 - 07.2017
- Improved overall project profitability by effectively managing labor costs and material usage.
- Streamlined inventory management processes to avoid stockouts or excess inventory of plumbing materials and supplies.
- Enhanced project efficiency by streamlining plumbing installations and maintenance processes.
- Conducted regular inspections on completed projects, ensuring compliance with industry codes and client satisfaction.
Education
High School Diploma -
Westerville South High School
Westerville, OHSkills
- Plumbing repairs
- Piping installation
- Skilled with both hand and power tools
- Drainage systems repair
- Plumbing
- Hand and power tools
- Troubleshooting
- Continuous learning commitment
- Problem solving prowess
- Fixture repair proficiency
- System testing
- Gas line handling
- Preventative maintenance planning
- Codes compliance
- Staff management
- Pressure regulation
- Fixture repair
- Basic math aptitude
- Water heater maintenance
- Gas piping
Timeline
Plumber
Atlas Butler
05.2022 - 01.2025
Plumber
APEX Plumbing Heating & Air LLC & BINC Operating
09.2021 - 04.2022
Plumber
Atlas Butler
05.2017 - 09.2021
Plumbing and HVAC Tech /supervisor
Service Olympians
10.2015 - 08.2017
Plumbing Supervisor
Terra Plumbing
02.2005 - 07.2017
High School Diploma -
Westerville South High School
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