Lance Willis
Canton,OH
Summary
Versatile and diligent, with a strong background in facility maintenance and home improvement, honed at companies like Miracle Cleaning Service. Excelled in roles requiring exceptional customer service and teamwork, achieving high client satisfaction. Skilled in surface sanitation and problem-solving, consistently delivering projects on time and within budget, reflecting positively on employer reputation.
Organized with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
11
11
years of professional experience
Work History
Janitorial Cleaner
Miracle Cleaning Service
01.2022 - Current
- Cleaned, stocked and sanitized restrooms and inspected to deliver guests immaculate, safe environments that reflected well on employer.
- Emptied trashcans and transported waste to collection areas.
- Handled equipment, chemicals, and materials properly and with caution.
- Improved facility cleanliness by performing daily janitorial tasks, including sweeping, mopping, and vacuuming.
General Contractor
Link Home Improvements
06.2018 - 12.2022
- Assessing worksite: discussing needs with customers.
- Established a reputation for delivering high-quality work consistently meeting or exceeding client expectations.
- Perform home improvement work (installing, replacing, fixture placement)
- Completed projects on time and within budget through meticulous scheduling and coordination of resources.
Contractor
Busy Bee Home Improvement
02.2018 - 07.2020
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
Cashier/Assistant
B&W Drive Thru
01.2016 - 11.2017
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
Patient Administrator Assistant
Roosters
03.2014 - 02.2015
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
- Provided support during peak business hours, ensuring smooth service flow while maintaining high-quality output.
Education
Glenoak High School
05-2005
Skills
- Floor cleaning
- Surface sanitation
- Window cleaning
- Multi-site service
- Customer service
- Problem-solving
- Teamwork and collaboration
- Patience and empathy
- Painting and finishing
Timeline
Janitorial Cleaner
Miracle Cleaning Service
01.2022 - Current
General Contractor
Link Home Improvements
06.2018 - 12.2022
Contractor
Busy Bee Home Improvement
02.2018 - 07.2020
Cashier/Assistant
B&W Drive Thru
01.2016 - 11.2017
Patient Administrator Assistant
Roosters
03.2014 - 02.2015
Glenoak High School
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