Lance Word

• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated leadership skills in managing projects from concept to completion.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.

• My current position manages the Mercedes-Benz Logistics Center (MLC) and the contracted Logistics Service Providers (LSPs) of the MLC. Provides the exchange of all relevant information between MBUSI and all LSPs at the MLC, acting as a part of the MBUSI EDL Management Team to ensure proper implementation of MBUSI directives and communication in regards to the LSP. Conducts structured reviews of the LSP’s achievement of MBUSI’s and the LSP’s Key Performance Indicators (KPIs).Played critical role in operational success of procurement, sourcing and vendor management, focusing on analyzing and
• troubleshooting issues and delivering speedy resolutions.
• Gathered and analyzed information regarding warehousing, distribution and customs in relation to supply chain management.
• Addressed bottlenecks early and improved strategic planning by applying theory of constraints for continuous improvement methodology.
• Identified inefficiencies within supply chain and implemented strategies resulting in improved performance.
• Resolved problems and managed multiple tasks using strong planning and process management abilities.
• Reviewed and assessed customer data in real-time to discover and immediately address errors and anomalies before issues occurred.

• Led all logistics operations, including shipping and receiving.
• Led and managed projects to support logistics efforts and plans.
• Demonstrated exceptional customer service to both internal and external customers.
• Maintained high standards of internal and external customer service.
• Successfully supervised daily management of all logistics and transportation activities, effectively eliminating waste.
• Troubleshot and formulated strategies for expected and unanticipated logistics issues.
• Analyzed operational performance and implemented plans to attain organizational and financial goals.
• Collaborated effectively in cross-functional team-oriented environment.
• Identified and resolved shipping and packaging errors.

My responsibilities are to support MBUSI. Also confer with management, Production, or other department to discuss KPI's and processes on procedures. While developing and implementing standard procedures for the engineering team. My other responsibilities are to assess and coordinate all personnel, equipment and inventory to meet daily productivity goals and timelines.

• Supervised 1.5 and JIS department with over 30 employees.
• Applied clinical and behavioral knowledge to maintain safety during crisis moments.
• Improved and standardized training for current and future employees, closing knowledge gaps and enhancing performance.

My responsibilities were to manage internal material, organizing, prioritizing and improving the logistic processes to enhance the safest way to supply internal customers.

• Training all the counter balance and turret drivers.
• Maintain Sap-HR time keeping.
• Oversaw 30 employees through evaluations, scheduling and training.
• Established and maintained professional relationships with carriers, warehouses, customers, and sales force.
• Oversaw and monitored the availability of stock products with SAP
• Analyzed data to determine and maintain the most cost-effective procedures.
• Created policies and procedures to inform and educate personnel on logistics activities.
• Identified opportunities to reduce cost and improve productivity.
• Handled all departmental scheduling to maintain proper staffing for all shifts.
• Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
• Consistently met company and department objectives within budget and time constraints.
• Managed day-to-day logistics operations, including monitoring incoming deliveries and overseeing team leaders and 2 clerks.
• Evaluated inventory levels to keep appropriate supply counts on hand at all times.