Lance Workman
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking professional with impressive skills in horticulture and landscaping. Committed to worksite safety and client satisfaction. Well-versed in operating equipment to plant, trim and protect customer greenery and produce attractive, long-lasting displays.
Overview
2
2
years of professional experience
Work History
Door-to-Door Sales Representative
Kin Home
11.2023 - 02.2024
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Stayed current on product specs and prices and accurately updated display product literature.
- Conducted daily prospecting activities to identify potential new clients within assigned territories.
- Handled cash, check and credit cards, processing transactions onsite for products and services.
- Traveled by foot or automobile to deliver or sell merchandise or services.
- Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
- Expanded customer base through engaging prospects in meaningful conversations about their specific needs while highlighting relevant product solutions.
- Utilized persuasive sales techniques to convert leads into sales.
- Monitored industry trends and utilized insights gained to inform more targeted approaches when interacting with potential clients during door-to-door engagements.
- Generated new leads for the sales team by conducting thorough market research and identifying target neighborhoods.
- Exceeded monthly sales quotas by employing persuasive communication techniques and product knowledge expertise.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
- Educated prospective clients about product features, benefits, and pricing structures to facilitate informed decision-making processes.
- Tracked and measured sales activity using mobile technology, reporting sales from field.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
- Maximized efficiency in time management by strategically scheduling visits within geographical areas to minimize travel times between appointments.
- Optimized sales materials for clarity, persuasiveness, and accessibility, resulting in higher conversion rates at the doorstep.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Collaborated with other sales representatives in developing successful strategies to increase overall team productivity.
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Skilled at working independently and collaboratively in a team environment.
- Applied effective time management techniques to meet tight deadlines.
- Passionate about learning and committed to continual improvement.
- Worked effectively in fast-paced environments.
- Identified issues, analyzed information and provided solutions to problems.
Landscaper
Naylorscapes
08.2023 - 12.2023
- Operated landscaping equipment with focus on safety and machine longevity.
- Maintained grounds by trimming, weeding, and general clean-up.
- Trained new team members on best practices in landscaping techniques ensuring consistent quality across all projects.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Contributed to business growth by continuously seeking opportunities for expansion and improvement in landscaping services offered.
- Constructed hardscape elements like patios, walkways, retaining walls, outdoor kitchens, fire pits, water features for enhanced functionality of outdoor spaces.
- Installed stonework according to landscape design plan and client specifications.
- Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
- Cultivated and replanted trees and plants to maintain landscaping areas.
- Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
- Performed planting, watering, mulching, and edging of lawns.
- Installed lights, sprinklers and other outdoor features based on requirements.
- Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
- Optimized irrigation systems for water conservation efforts while maintaining healthy lawns and gardens.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Provided exceptional customer service during consultations to assess property needs accurately and recommend suitable landscaping solutions.
- Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
- Resolved client concerns promptly by addressing issues professionally and offering viable solutions.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Excellent communication skills, both verbal and written.
Warehouse Forklift Operator
Autoliv ASP
01.2023 - 08.2023
- Safeguarded quality of products stored in the warehouse by ensuring proper stacking techniques and adherence to weight restrictions while operating a forklift.
- Fostered positive working relationships with colleagues and supervisors, promoting teamwork and collaboration within the warehouse environment while executing daily forklift tasks.
- Promoted operational efficiency by maximizing loads on each transfer.
- Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Reduced product damage by performing routine forklift maintenance and safety checks.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
- Weighed materials or products to record weight or other production data on tags or labels.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
- Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
- Adjusted machinery and notified supervisors of malfunctions.
Auto Detailer
Detail Sharks
01.2022 - 12.2022
- Performed detailed vacuuming of interior and exterior of vehicles and equipment.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Applied chemicals and used high-pressure wash and scrubbers to clean rims.
- Applied ceramic coatings for long-lasting protection against environmental hazards, increasing vehicle longevity.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Reported customer-oriented issues immediately to supervisor for swift assistance and resolution.
- Conducted thorough inspections of vehicles before and after detailing to ensure complete customer satisfaction.
- Educated customers on proper vehicle maintenance practices, fostering trust and loyalty among clientele.
- Utilized high-pressure washers to clean vehicles and equipment.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Managed inventory of cleaning supplies and equipment, ensuring availability for efficient completion of tasks at hand.
- Collaborated with team members to complete large-scale projects within tight deadlines, maintaining a high level of quality workmanship.
- Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues, resulting in a strong reputation for excellence within the community.
- Reported daily work progress and encountered problems to management.
- Assisted in training new hires on company policies and procedures as well as specific techniques required for their role as an Auto Detailer.
- Provided exceptional customer service and addressed customer inquiries.
Education
High School Diploma -
Ben Lomond High School
Ogden, UT05.2022
Skills
- Building rapport
- Customer Service
- Goal-Oriented
- Interpersonal Communication
- Paperwork coordination
- Sales proficiency
- Consultative sales strategies
- Safety practices
- Attention to Detail
- Organization
- Analytical and Critical Thinking
- Dependable and Responsible
- Flexible and Adaptable
- Teamwork and Collaboration
- Verbal Communication
Timeline
Door-to-Door Sales Representative
Kin Home
11.2023 - 02.2024
Landscaper
Naylorscapes
08.2023 - 12.2023
Warehouse Forklift Operator
Autoliv ASP
01.2023 - 08.2023
Auto Detailer
Detail Sharks
01.2022 - 12.2022
High School Diploma -
Ben Lomond High School
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