Open To Work
LANCE ANDRE PASCO
Hollister,CA
Work Preference
Summary
Philippines Registered Nurse with clinical experience in critical care and emergency settings, currently working as a Medical Assistant. Skilled in patient care, care coordination, and front-office operations. Known for strong assessment abilities, attention to detail, and effective communication with patients, families, and healthcare teams.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Assistant
Perpetual Help Medical Center
Hollister, USA
10.2024 - Current
- Roomed patients and recorded vital signs accurately to facilitate timely provider evaluations
- Managed high-volume inbound and outbound calls, assisting patients with scheduling, medication refills, and care coordination to ensure seamless patient flow
- Performed front desk operations, including patient check-in/check-out and appointment management, contributing to efficient clinic operations
- Verify insurance eligibility and benefits to reduce billing errors and improve claims processing
Virtual Safety Companion
Genfinity Philippines
, Philippines
11.2023 - 08.2024
- Delivered real-time verbal redirection to enhance patient safety
- Monitored high-risk patients remotely to prevent falls and injury
- Escalated concerns and coordinated with on-site clinical staff to facilitate timely interventions
Critical Care Nurse
Asian Hospital and Medical Center
, Philippines
04.2023 - 10.2023
- Responded to medical emergencies and assisted in life-saving interventions
- Monitored critically ill patients, identifying subtle changes in condition to facilitate timely interventions
- Communicated patient status updates to physicians and family members, ensuring informed decision-making
- Supported end-of-life care decisions, providing compassionate guidance to patients and families
Emergency Room Nurse
Medical Center Muntinlupa Inc.
, Philippines
07.2022 - 03.2023
- Conducted triage and prioritized patient care to ensure timely interventions in fast-paced ER
- Administered first aid and medications, initiating treatment plans to address acute patient needs
- Performed procedures including IV insertion, NGT placement, and catheterization
- Facilitated continuity of care through effective endorsement and thorough discharge processes
Client Services Specialist
SAP Concur Philippines
, Philippines
04.2014 - 04.2022
- Strengthened client relationships with proactive communication and regular updates
- Explained services in detail to enhance client understanding
- Resolved client inquiries through thorough research and efficient issue resolution
Process Associate – Collections
Genpact
, Philippines
07.2013 - 03.2014
- Negotiated repayment plans tailored to customer financial situations
- Contacted customers to facilitate collection of overdue payments
- Maintained detailed records of communications and payment agreements
Dedicated Contact Representative – Sales
Ingram Micro
, Philippines
04.2010 - 08.2013
- Managed order fulfillment in high-volume, fast-paced environment to meet customer expectations
- Processed customer orders accurately via phone, email, and fax to ensure timely delivery
- Provided customer support for transactional and order-related inquiries to resolve issues promptly
Education
Bachelor of Science - Nursing
University of Perpetual Help
Las Piñas City, Philippines04-2007
Skills
- IV cannulation
- Vital signs monitoring
- Bedside patient care
- Emergency triage
- Catheter insertion
- Electronic health records
- Patient management software
- Data entry
- Patient scheduling
- Insurance verification
- Microsoft Word
- Excel
- PowerPoint
Certification
- Philippines Registered Nurse, Professional Regulation Commission, 0505791
Skills
IV cannulation, Vital signs monitoring, Bedside patient care, Emergency response & triage, NGT and Foley catheter insertion, Microsoft Word, Excel, PowerPoint, Citrix, DOS-based systems, Cognos, Insurance verification & patient scheduling
Timeline
Medical Assistant
Perpetual Help Medical Center
10.2024 - Current
Virtual Safety Companion
Genfinity Philippines
11.2023 - 08.2024
Critical Care Nurse
Asian Hospital and Medical Center
04.2023 - 10.2023
Emergency Room Nurse
Medical Center Muntinlupa Inc.
07.2022 - 03.2023
Client Services Specialist
SAP Concur Philippines
04.2014 - 04.2022
Process Associate – Collections
Genpact
07.2013 - 03.2014
Dedicated Contact Representative – Sales
Ingram Micro
04.2010 - 08.2013
Bachelor of Science - Nursing
University of Perpetual Help