Lance K. Leong
Las Vegas,NV
Summary
Meticulous Assistant Banquet Manager offering strong background in staff leadership and banquet event logistics. Focused and ambitious with 30 years demonstrated success in meeting and events. Hardworking and reliable with strong ability to deliver highly organized, proactive and punctual results with team-oriented mentality.
Overview
35
35
years of professional experience
Work History
Assistant Banquet Manager
Caesars Entertainment (Caesars Forum)
Las Vegas, NV
02.2023 - Current
- Supervised food preparation, delivery, and quality to ensure satisfaction.
- Liaised with kitchen staff to ensure timely and accurate food service during events.
- Created schedules for food and beverage service employees.
- Attended and monitored events to direct staff, proactively address issues and solve problems or concerns.
- Oversaw daily operations of the banquet department including inventory control and ordering of supplies.
Assistant Banquet Manager
Four Seasons Hotel Westlake Village
Westlake Village, CA
09.2022 - 02.2023
- Mentored and coached team of banquet setters and other event personnel.
- Created schedules for food and beverage service employees.
- Communicated with venue personnel to coordinate event logistics.
- Hired and trained staff and new hires according to company policy and regulations.
- Supervised food preparation, delivery and quality to ensure satisfaction.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Banquet Captain
Four Seasons Hotel Westlake Village
Westlake Village, CA
01.2014 - 09.2022
- Supervise and organize of 2-55 staff members with setting of flatware and buffet for catered functions of up to 1500 pax
- Meet and greet on site contacts ensuring all set-ups and timing is current according to BEO specs
- If any adjustments need to be made, supervising and assisting crew with changes
- Communicate with kitchen and catering managers with timing and changes before event
- Full planing on hand service for plated meals
- Breaking down and returning equipment to the storeroom in a neat and organized way
- Closing daily checks
Guest Services
Four Seasons Hotel Seattle
Seattle, WA
06.2014 - 05.2015
- Overnight Bellman/Valet duties to include late check-in, early check outs, parking and retrieving guest cars, and newspaper delivery to hotel guest
- Being the first and last contact person a guest will encounter
- Reason for leaving
- Relocated to CA
Banquet Captain
Four Seasons Hotel Seattle
Seattle, WA
01.2008 - 01.2013
- Pre-opening of hotel
- Supervise and organize of 2-30 staff members with setting of flatware and buffet for catered functions of up to 380 pax
- Meet and greet on site contacts ensuring all set-ups and timing is current according to BEO specs
- If any adjustments need to be made, supervising and assisting crew with changes and communicating with kitchen staff about timing
- Organized and planning for hand service events
- Breaking down and returning equipment to the storeroom in a neat and organized way
- Reason for leaving, to open a restaurant in Everett
Customer Service Representative
United Airlines
Kona, HI
01.2000 - 01.2008
- We are considered a line station
- Our duties are everything from the ticket counter, cleaning of the aircraft to ramp service
- Some days I’ll be at the ticket counter, next day on the ramp, and next day cleaning
- You choose your job based on seniority and job qualifications
- Reason for leaving, moved to Seattle
- There were no current openings upon my arrival to Seattle.
Banquet Lead Houseman
Four Seasons Resort Hualalai
Kailua-Kona, HI
01.1996 - 01.2008
- Pre-opening of Hotel
- Supervise the crew of 2-4 with setting up and breaking down of catered functions and meetings of up to 500 pax
- Transferred to Banquet Server 1999
- Setting of flatware and buffets for catered functions
- Hand service for plated meals and cocktailing during functions
- Breaking down and returning equipment to the storeroom in a neat and organized way.
Lead Banquet Houseman, Banquet Server
Ritz-Carlton Hotel Mauna
Lani, HI
01.1990 - 01.1995
- Pre-opening of the hotel
- Supervise a crew of 5-10 on setting up and breaking down of catered and meeting functions of up to 1000 pax
- Transferred to, 1993
- Setting up flatware and buffets for catered functions
- Tray service meals when requested
- Cocktail service
- Breaking down of functions and storing equipment away
- Reason for leaving company, changed hotel Management Company.
Education
Associate of Arts - Business Management
University of Phoenix AXIA College
Phoenix, AZ01.2010
Skills
- Microsoft Word, PowerPoint, Excel, Micros System, Delphi, Heath, Birch Street, Meeting Matrix and Social Tables
- Delegating Assignments and Tasks
- Recruitment and Hiring
- Employee Performance Evaluations
- Scheduling Staff
- Calm and Pleasant Demeanor
- Team Leadership
References
References
Barbara Sasaki – Friend – (808) 325-0598
Leonardo Marcos – Friend – (206) 749-4590
Helene Spencer – Friend – (808) 896-4585
Timeline
Assistant Banquet Manager
Caesars Entertainment (Caesars Forum)
02.2023 - Current
Assistant Banquet Manager
Four Seasons Hotel Westlake Village
09.2022 - 02.2023
Guest Services
Four Seasons Hotel Seattle
06.2014 - 05.2015
Banquet Captain
Four Seasons Hotel Westlake Village
01.2014 - 09.2022
Banquet Captain
Four Seasons Hotel Seattle
01.2008 - 01.2013
Customer Service Representative
United Airlines
01.2000 - 01.2008
Banquet Lead Houseman
Four Seasons Resort Hualalai
01.1996 - 01.2008
Lead Banquet Houseman, Banquet Server
Ritz-Carlton Hotel Mauna
01.1990 - 01.1995
Associate of Arts - Business Management
University of Phoenix AXIA College
Similar Profiles
KIMBERLY FAULDSKIMBERLY FAULDS
VIP Digital Sports and ICasino Director at Caesars Entertainment, Caesars DigitalVIP Digital Sports and ICasino Director at Caesars Entertainment, Caesars Digital
Varun PujariVarun Pujari
Senior Devops Engineer at Caesars EntertainmentSenior Devops Engineer at Caesars Entertainment
Joshua PetroneJoshua Petrone
Special Events Coordinator at Caesars EntertainmentSpecial Events Coordinator at Caesars Entertainment