Summary
Overview
Work History
Education
Skills
Timeline
Generic

Casandra Cox

Anaheim,CA

Summary

Lead Payment Poster with strong expertise in accurately posting payments and managing accounts. Skilled in resolving discrepancies while ensuring compliance with policies. Known for effective collaboration within teams and adaptability to evolving needs. Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Equipped with strong problem-solving abilities and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Dependable and results-driven, with commitment to achieving organizational goals and enhancing operational efficiency.


Overview

2026
2026
years of professional experience

Work History

Medical Billing / Lead Payment Poster

MBC SYSTEMS
01.2014 - Current
  • Align the company for timely payment and serve as the driving force behind accurate payment posting by analyzing accounts, identifying those with past due balances, and establishing payment plans to avoid a lapse in coverage. Support compliant operations, uphold high levels of productivity, and provide visionary leadership for teams. Strengthen staff performances through training and facilitate the smooth integration of the new EMR software.
  • Additional Contributions:
  • Display a working knowledge in proper coding (ICD 10 and CPT) and proficiency in charge entry.
  • Meet strict deadlines in every position due to a solid work ethic and notable efficiency.
  • Complete insurance verifications prior to services rendered for each patient to ensure coverage.
  • Advance customer satisfaction by assessing accounts and reconciling any overpayments.
  • Entering payments into billing software, both manually and ERA
  • Balancing and reconciling to batches scanned in the ERM software
  • Train all current and new staff

Payment Poster

NEWPORT MEDICAL SOLUTION
01.2013 - 01.2014
  • Exemplified expertise in public and private insurances including HMO and PPO plans, as well as Medicaid and Medicare. Demonstrated a deep understanding of contract terms, copayments, and fee schedules, along with accurate coding. Generated inclusive reports outlining payment and account activity to be audited for accuracy.
  • Additional Contributions:
  • Utilized a working knowledge of state and federal regulations to operate under complete compliance.
  • Successfully posted accurate payments, both manually and ERA, as well as copayments.

Medical Biller

Cardiology Consultants
2006 - 2013
  • Collected payments and applied to patient accounts.
  • Verified insurance of patients to determine eligibility.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Trained new team members in medical billing software, increasing efficiency within the department.
  • Ensured timely payments from insurance providers through submission of accurate and complete claims.
  • Posted payments and collections on regular basis.
  • Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
  • Delivered timely and accurate charge submissions.
  • Reviewed patient diagnosis codes to verify accuracy and completeness.

Education

Liberal Arts Degree -

Santiago Canyon College
Orange, CA

Skills

  • Copayments / non-EDI Payments
  • Rejection Codes / Issue Resolution
  • Account Management / Updates
  • Medical Billing / Invoicing
  • Customer Service
  • ERA / EFT Knowledge
  • Manual / Electronic Payments
  • Banking / Deposits / Batches
  • Clerical Responsibilities
  • Contracts / Medicare / Medicaid
  • Team Training / Coaching
  • Microsoft (Word, Excel)
  • Medical billing software proficiency
  • ICD-10 knowledge
  • Organizational growth
  • HIPAA compliance
  • Analytical problem solving
  • Teamwork
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking

Timeline

Medical Billing / Lead Payment Poster

MBC SYSTEMS
01.2014 - Current

Payment Poster

NEWPORT MEDICAL SOLUTION
01.2013 - 01.2014

Medical Biller

Cardiology Consultants
2006 - 2013

Liberal Arts Degree -

Santiago Canyon College

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