Lancelot Johnson
Virginia Beach,VA
Summary
Detail-oriented and highly organized candidate with hands-on experience in fast-paced environments that require safety, precision, and attention to detail.
Comfortable working with tools and following structured procedures.
Committed to maintaining high standards of work and contributing positively to team objectives.
Overview
9
9
years of professional experience
Work History
Processing Technician
LifeNet Health
Virginia Beach, VA
03.2026 - Current
- Perform detailed, step-by-step work in a regulated production environment requiring strict adherence to procedures
- Conducted quality control inspections to verify product integrity and adherence to regulatory standards.
- Maintain accuracy with documentation, workflow tracking, and quality control processes
- Operate in a fast-paced, team-based environment focused on safety, consistency, and efficiency
- Identify and respond to process issues while maintaining workflow continuity
- Work around industrial equipment including CNC machines band saws, & hand drills.
- Follow strict cleanliness and contamination control standards
- Collaborated with team members to streamline workflow, enhancing efficiency in processing operations.
- Monitor inventory levels, ensuring timely replenishment of supplies for uninterrupted production processes.
Customer Quality Specialist
GEICO
Virginia Beach, VA
09.2021 - 11.2025
- Worked in a structured, compliance-driven environment requiring accuracy and attention to detail
- Resolved customer inquiries and issues efficiently, enhancing overall satisfaction and loyalty.
- Managed multiple workflows while maintaining accuracy and meeting deadlines
- Maintained confidentiality and followed company guidelines
- Collaborated with team members to meet performance goals
- Adapted quickly to new systems and process changes
- Managed high-volume calls, providing accurate information on policies and claims processes.
- Trained new team members on company protocols and customer service strategies.
- Analyzed customer feedback to identify trends and recommend service enhancements.
Amazon Parcel Management
Wheels for Work
Chesapeake, VA
06.2019 - 10.2021
- Maintained responsibility for vehicle operation and delivery accuracy
- Worked independently while meeting performance and productivity expectations
- Daily Vehicle Inspection
- Parcel Quality Inspection
- Followed safety procedure
- Managed time-sensitive delivery schedules
- Performed physically demanding work including lifting, loading, and transporting packages
Customer Service Team Member / Maintenance Support
Whole Foods Market
01.2017 - 01.2019
- Built and maintained product displays and store setups
- Operated equipment including pallet jacks to move and organize inventory safely
- Used aerial lifts to assist with changing light fixtures and performing basic facility maintenance
- Worked with team members to complete physical and operational tasks efficiently
Education
Associate of Science - Radiography
Tidewater Community College
Virginia Beach05-2024
Skills
- Safety & Procedure Compliance
- Quality Assurance
- Fast-Paced Problem Solving
- Collaborative Team Player
- Time Management & Reliability
- Adaptability & Willingness to Learn
- Deductive Reasoning
- Strong Communication Skills
Timeline
Processing Technician
LifeNet Health
03.2026 - Current
Customer Quality Specialist
GEICO
09.2021 - 11.2025
Amazon Parcel Management
Wheels for Work
06.2019 - 10.2021
Customer Service Team Member / Maintenance Support
Whole Foods Market
01.2017 - 01.2019
Associate of Science - Radiography
Tidewater Community College