Lance Rheiniel Manalo
Las Vegas,Nevada
Summary
Highly-motivated person with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Enthusiastic person with skills in working in both team-based and independent capacities. Dedicated professional with a passion for providing administrative assistance for sales teams. Skilled in delivering high-quality customer service, managing customer inquiries and processing orders and returns. Proven success in streamlining processes to improve efficiency and customer satisfaction levels.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Lead/Supervisor
WHSmith North America
Las Vegas, NV
03.2024 - 07.2024
- Monitored daily, weekly, and monthly performance metrics to ensure targets were met.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Executed strategic sales plans to expand customer base and revenue.
- Developed and implemented strategies to increase sales volume and profit margins.
- Developed and implemented sales strategies to increase market share and profitability.
- Analyzed team performance on weekly basis through review of in-depth reports.
Guess Room Attendant
The STRAT
Las Vegas, NV
02.2024 - 03.2024
- Performed deep cleaning tasks such as shampooing carpets and polishing furniture.
- Provided information to guests about hotel services, facilities and local attractions.
- Reported any maintenance issues or concerns immediately to supervisors.
- Addressed guest complaints promptly and professionally.
- Assisted with special requests from VIP guests when needed.
- Welcomed guests, provided answers to questions and anticipated guests' service needs.
Sales Ambassador
Thrive Marketing Group
Las Vegas, NV
11.2023 - 01.2024
- Participated in team meetings to discuss sales strategies and performance goals.
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Collaborated with marketing staff to create compelling content for print publications and digital platforms.
- Managed donor data entry into the organization's database system.
SALES ASSOCIATE
Kisses by Fishes
Las Vegas, NEVADA
04.2023 - 10.2023
- Handled customer complaints and inquiries in a courteous and efficient manner
- Used knowledge of company products and services to recommend solutions to customers
- Introduced promotions and sale opportunities, enticing customers
- Maintains the cleanliness of the equipment and the place
- Persuade customers eloquently that makes them buy our service
- Keeps the customer engagement especially after closing the sales and that leaves the smile on their face after the service
- Reports the sales update to manager
SALES TRAINEE
Cutco Cutlery
Las Vegas, NEVADA
05.2023 - 05.2023
- Generated leads and located opportunities for market expansion and business growth
- Utilized established sales techniques to successfully close deals with customers
- Provided assistance with product demonstrations at trade shows and industry events
- Utilized analytical skills to create reports that tracked progress against goals, performance metrics, and customer feedback
INTERN
Quipper School Philippines
Quezon City, PHILIPPINES
01.2021 - 04.2021
- Records the students quizzes and test scores
- Checks if students completed or miss some of their quizzes and test
- Computes the average points of each students and turns it into percentage
- Computes the percentage of students who passed the certain quiz or test
- Maintained positive working relationship with fellow staff and management
- Created status reports on students scores and quizzes they missed
Education
HIGH SCHOOL DIPLOMA -
San Pedro College, Davao City
01.2021
Some College (No Degree) - Business
College of Southern Nevada, West Charleston
Las Vegas, NVSkills
- Self-Motivated
- Good Work Ethic
- Friendly, Positive Attitude
- Sales Strategies
- Creative Problem Solving
- Adaptability
- Enthusiastic
- Dependable and Reliable
- Teamwork and Collaboration
- Multitasking and Organization
- Fast Learner
- Product and Service Sales
- Excellent People Skills
- Adapt to Diverse Groups
- Listening Skills
Certification
- Computer Literacy Training Program - 2015
- Northwest Career College (Basic Life Support (CPR AND EAD)PROGRAM) - 2022
- 2022 CSN-Division of Workforce and Economic Development ( BASIC EKG) - 2022
Accomplishments
- North American Chess Champion 2022
- Central Californian Open Champion 2023
- Las Vegas Blitz Open Champion 2023
- World Open Blitz Champion 2024
Languages
Englis
Professional
Tagalog
Native/ Bilingual
Timeline
Sales Lead/Supervisor
WHSmith North America
03.2024 - 07.2024
Guess Room Attendant
The STRAT
02.2024 - 03.2024
Sales Ambassador
Thrive Marketing Group
11.2023 - 01.2024
SALES TRAINEE
Cutco Cutlery
05.2023 - 05.2023
SALES ASSOCIATE
Kisses by Fishes
04.2023 - 10.2023
INTERN
Quipper School Philippines
01.2021 - 04.2021
HIGH SCHOOL DIPLOMA -
San Pedro College, Davao City
Some College (No Degree) - Business
College of Southern Nevada, West Charleston
- Computer Literacy Training Program - 2015
- Northwest Career College (Basic Life Support (CPR AND EAD)PROGRAM) - 2022
- 2022 CSN-Division of Workforce and Economic Development ( BASIC EKG) - 2022
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